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How to redirect email from a specific alias address, to a different email account?

Anonymous
2017-02-24T09:14:26+00:00

I have an account with many alias addresses. One of them is ******@domain.com.

I want all email sent to "@domain.com" to be redirected to "@gmail.com".

How can I do this?

Only way I found was using an inbox rule, but that doesn't seem to be possible. I have to either select which user to redirect email sent to (which includes all aliases). Or I could check for "email address contains the words" - but in that case it will redirect email where that user is just one of many recipients.

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Anonymous
2017-02-24T13:10:54+00:00

Hi Wimowimo,

Please follow the steps below:

  1. Login to EAC (Exchange admin center) with an Office 365 admin account.
  2. Navigate to mail flow > rules.
  3. Click the add button to create a new rule as the picture shows below:

Note: When you select the The recipient is this personand Redirect the message to options, it will prompt a user list for you to choose. However, the aliases won’t be listed in it. Please type the alias’s email address in the Check names box manually and then click the Check names button, it will add them to the add-> box automatically. The picture below is for your reference:

After that, emails sent to alias3 will be redirected to the Gmail account.

Note: Emails sent to all aliases and primary email address will be redirected.

[Updated by Larry Yu MSFT, 08:04 AM, Mar 1, 2017 (UTC)]

Regards,

Larry

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  1. Anonymous
    2017-02-27T10:49:57+00:00

    Actually, this didn't work after all. And caused a little mess :(

    If I set up the rule and enter the alias email in the "check name" field, everything looks correct. But when saving, it replaces the "******@company.com" with "Company name" which includes ALL email addresses for that account. In other words, typing the address manually doesn't work. It will just select the account that has that alias anyway.

    Is it really not possible to just enter an email address manually?

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  2. Anonymous
    2017-02-24T14:30:36+00:00

    Thanks! I thought I had to set up the rule while logged in on the Outlook Web for the specific email address. I found the rule section in the Exchange Admin section and was able to succesfully set up the rule :)

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  3. Anonymous
    2017-02-24T14:22:39+00:00

    Hi Wimowimo,

    Thanks for your reply.

    You don't have the option because you haven't login to EAC with an Office 365 admin account. If you aren't an Office 365 admin, please let your admins help you create the rule.

    Regards,

    Larry

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  4. Anonymous
    2017-02-24T13:31:29+00:00

    Thanks for your reply. But the user selection dialog I get is different from your screenshot. There's no "Check names". See attached screenshot. I'm only able to select users, not type anything.

    I think the UI for email is poor, it would be easier with just a text field where you could type the email, and have the user selection dialog as an option/button instead of forcing to use it.

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