Share via

Reset word preferences

Anonymous
2017-04-26T00:01:21+00:00

I was having trouble printing with word when I bought a new printer and ended up changing a lot of presets and settings in an attempt to fix it. Now there are all these weird settings that are turned on and I can't remember what settings I changed so I don't know how to go back and turn them off. Is there a way to reset word to all default settings? I have read that deleting word and re downloading would not work but am not sure if that is true. I have a MacBook Pro (2015) and am running macOS Sierra Version 10.12.2. I have the newest update to microsoft office for mac 2016 via office 365 subscription (not sure if it "for home" or "for business" but I think for business as it is through a graduate school.

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous
2017-04-26T03:15:42+00:00

Hi Courtnel,

Let us try the steps below to see if they help:

First, quit all Office applications, open Finder and go to ~/Library/Group Containers/UBF8T346G9.Office/User Content/Templates, move Normal.dotm to Desktop.

Second, go to **~/Library/Preferences,**locate files **** com.microsoft.Word.plist and com.microsoft.Office.plistand move them to the Desktop (Word will rebuild them).

Then try restarting Word to see if there is any improvement.

Regards,

Joanne

Was this answer helpful?

1 person found this answer helpful.
0 comments

3 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2017-05-04T12:12:52+00:00

    Hi Courtnel,

    Glad to hear that the steps can help.

    Feel free to contact us if you have other questions.

    Regards,

    Joanne

    Was this answer helpful?

    0 comments
  2. Anonymous
    2017-05-03T15:30:02+00:00

    It has helped with some of the problems, I will need to use it a little more to see if everything is back to normal! Thank you!

    Was this answer helpful?

    0 comments
  3. Anonymous
    2017-04-27T03:24:55+00:00

    Hi Courtnel,

    Have you refered the information above? Can you reset word preferences now?

    Regards,

    Joanne

    Was this answer helpful?

    0 comments