7.488: EFS service failed to provision a user for EDP. Error code: 0x80070005.

Event xmlns="**http://schemas.microsoft.com/win/2004/08/events/event**">

- <System>

<Provider Name="Microsoft-Windows-EFS" Guid="{3663A992-84BE-40EA-BBA9-90C7ED544222}" />

<EventID>4401</EventID>

<Version>0</Version>

<Level>2</Level>

<Task>0</Task>

<Opcode>0</Opcode>

<Keywords>0x4000000000000000</Keywords>

<TimeCreated SystemTime="2017-01-10T00:24:36.102070600Z" />

<EventRecordID>15176</EventRecordID>

<Correlation />

<Execution ProcessID="680" ThreadID="9836" />

<Channel>Application</Channel>

<Computer>GEORGE-DESKTOP</Computer>

<Security UserID="S-1-5-21-1793745898-2919641921-3132956709-1001" />

</System>

- <UserData>

- <EfsLogStringError xmlns="**http://manifests.microsoft.com/win/2004/08/windows/eventlog**">

<FileNumber>7</FileNumber>

<LineNumber>488</LineNumber>

<ErrorCode>0x80070005</ErrorCode>

</EfsLogStringError>

</UserData>

</Event>

I need a simple solution in plain English on how to fix this issue, nothing which cannot be followed with either pictures or straightforward instructions. When I install Microsoft office 365 from my College provider (British college not American) my PC seems to crash a lot more than if it were not installed. I can't understand anything which has been posted earlier as it is all meant for tech genius'. It says to create a batch file BUT NOT WHERE. If you need any further details just say so, I'm tired of this awesome PC crashing on me doing the simplest of things such as watching youtube videos. Here is everything about my PC:  

OS Name Microsoft Windows 10 Home

Version 10.0.14393 Build 14393

Other OS Description Not Available

OS Manufacturer Microsoft Corporation

System Name GEORGE-DESKTOP

System Manufacturer MSI

System Model MS-7850

System Type x64-based PC

System SKU To be filled by O.E.M.

Processor Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz, 3500 Mhz, 4 Core(s), 4 Logical Processor(s)

BIOS Version/Date American Megatrends Inc. V4.10, 11/08/2015

SMBIOS Version 2.8

Embedded Controller Version 255.255

BIOS Mode UEFI

BaseBoard Manufacturer MSI

BaseBoard Model Not Available

BaseBoard Name Base Board

Platform Role Desktop

Secure Boot State Off

PCR7 Configuration Binding Not Possible

Windows Directory C:\Windows

System Directory C:\Windows\system32

Boot Device \Device\HarddiskVolume2

LocaleUnited Kingdom

Hardware Abstraction Layer Version = "10.0.14393.206"

Username GEORGE-DESKTOP\George PC

Time Zone GMT Standard Time

Installed Physical Memory (RAM) 16.0 GB

Total Physical Memory 15.9 GB

Available Physical Memory 12.1 GB

Total Virtual Memory 18.3 GB

Available Virtual Memory 14.1 GB

Page File Space 2.38 GB

Page File C:\pagefile.sys

Hyper-V - VM Monitor Mode Extensions Yes

Hyper-V - Second Level Address Translation Extensions Yes

Hyper-V - Virtualisation Enabled in Firmware Yes

Hyper-V - Data Execution Protection Yes

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