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Selecting an Option in "Choose an Item" on a Mac

Anonymous
2017-04-18T19:55:58+00:00

Hello! I am attempting to fill out a form on a Word Doc previously created. There is a "choose an item" box but I cannot see which items are there to choose or select any option.

Again, I did not create the document myself and am unsure how to edit it. I have tried using the arrow keys and double clicking on my Mac to no avail. 

Please help!

Microsoft 365 and Office | Word | For home | Windows

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  1. Bob Jones AKA CyberTaz MVP 435K Reputation points
    2017-04-19T13:46:12+00:00

    If you're going to use Dropbox, don't copy the content of your browser's address bar. Go to the Files page of your Dropbox account, point to the file you want to share, then click the Share button that appears at the right of that row. In the share window click Create a link, then click Copy link. Copy that link then paste it into a message here.

    It's also important that you specify your version & update level of both Office & OS X... correct responses often are dependent on that information. Additionally, when you submit a question please use the Filters on the left side of the Community web page to select the appropriate Office Product rather than Unknown/other. If you aren't sure, in the program click its name in the main menu then select the About listing [e.g., Word> About Word].

    FWIW with no other info to go on, my guess is that if you're the form was created using ActiveX Controls which are useless on Macs. ActiveX is totally unsupported. Another possibility is that you're using a version of Mac Office earlier than Office 2016 & either ActiveX or Content Controls were used in the form... neither type are functional in Office 2011 or earlier.

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  1. Anonymous
    2017-04-18T21:48:59+00:00

    Usually, to go from one item to another you use either Tab-key or Return-Key. To go from one field or another. 

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    The questions, discussions, opinions, replies & answers I create, are solely mine and mine alone and do not reflect upon my position as a Community Moderator.

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  2. Paul Edstein 82,861 Reputation points Volunteer Moderator
    2017-04-20T08:00:24+00:00

    I am attempting to fill out a form on a Word Doc previously created. There is a "choose an item" box but I cannot see which items are there to choose or select any option.

    Your description suggests the document contains a content control dropdown - created on a PC. These are not fully supported by Word on Macs.

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  3. Anonymous
    2017-04-19T00:38:56+00:00
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  4. Anonymous
    2017-04-18T22:43:46+00:00

    Hi Marcia,

    There's a chance that the form field used in this document is not compatible with the Mac version of Word, meaning... if the form was created on a PC with a Windows version of Word, it might not work properly with a Mac version of Word.

    If you can post the document to a cloud based drive (OneDrive, DropBox, etc.) and provide a link to it here... one of us regulars can take a look and verify or disprove my assumption.

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