A family of Microsoft word processing software products for creating web, email, and print documents.
Stepanie,
I corrected the subject of your post from Word 2017 (which simply does not exist) to Word 2016.
Phillip paid no attention and started this thread off on a discussion about Word 2011, which has nothing at all to do with your question, but then John and Microsoft made Phillips mistake worse by assuming you were talking about Word 2011, which you were not.
Let's start over.
First, verify your Word install is up to date. Go to the Word menu and choose About Word. You should have version 15.31 or higher right now. If not, then follow these instructions to update Word:
Make sure your Mac has a working internet connection before checking for updates. Install Mac OS X updates followed by Office updates.
Install Mac OS X updates first:
To get Mac OS updates, go to the App store on your dock, and then click the Updates button to reveal available updates.
Then Install Office Updates
To get the update:
- Open any Office application:
- Make sure your Mac has a working internet connection
- Go to the Help menu and choose Check for Updates
- Let AutoUpdate check for and install updates
- Restart your Mac
If Word is up to date, install the latest version of Zotero. Word and Zotero work fine together, as long as you're up to date with both products.