Share via

Error 404 downloading Microsoft Office Professional Plus 2016 offline installer

Anonymous
2017-01-11T13:45:09+00:00

The problem occurs while going through these steps: Login to My Office Account -> Enter MSDN Universal subscription code for Microsoft Office Professional Plus 2016 -> click Language and install options -> click Additional install options -> click on Download offline installer -> 404 - File or directory not found.

Any advice?

Thank you,

Eugene

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

3 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2017-01-12T10:50:44+00:00

    Try to clear browser cache and history. Restart computer. Then repeat the download.

    Let me know if its still not working.

    2 people found this answer helpful.
    0 comments
  2. Anonymous
    2017-01-22T14:07:29+00:00

    Same problem here. Tried two different PC and on both not able to download the offline installer.

    Anyone have a solution?

    0 comments
  3. Anonymous
    2017-01-12T14:37:00+00:00

    I did what you have asked and the same error re-occurred.

    I also tried different PC and different browser. In Chrome instead of "official" 404 page a simple message "Request cannot be served" opens upon white background.

    0 comments