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Upload failed, Sign in required; Office documents not uploading to Skydrive

Anonymous
2013-11-22T04:29:35+00:00

I have been using office 2013 and saving my documents to skydrive. When I edit a document it was automatically pushed to skydrive and all was good until the last couple of days. Now, any office document I put into skydrive, either by saving from an office program or by directly pasting it in my sky drive folder doesnt get uploaded. The office upload center says "Upload failed, Sign in required". Even when i click "resolve->Sign-in" still nothing. My skydrive app is signed in and is able to access the files on my sky drive. Any other type of files I put into my local skydrive folder gets updated correctly, i only have the problem with office documents.

I have tried reinstalling office using the fix it tool from MS, still the same issue. I am unable to reinstall the skydrive app and it seem to be builtin into windows 8.1.

Thanks

The upload center error and the error I get when saving the PPT. Though the upload center says Sign in required, my office suite is signed in. I even tried switching the user to my other MS account alias.

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2013-11-22T18:27:37+00:00

    No, i donot have that option. I'm not using the desktop app. I'm using the native windows store app on 8.1 and it does not have that option. you guys should know better!! :)

    Anyways, i fixed the issue. Seems like it was the issue with my stored credentials. I deleted all my store credentials from control panel->Credential Manager related to skydrive, office and my MS connected account. I reopened the office apps and logged in again, and now everything seems to work fine.

    30+ people found this answer helpful.
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  1. Anonymous
    2014-06-26T01:11:41+00:00

    Worked for me, too. I removed the Office and Microsoft account credentials from Credentials Manager, re-logged in (after reboot) and everything's working normally. Thanks a lot for the solution!

    2 people found this answer helpful.
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  2. Anonymous
    2017-04-07T03:21:29+00:00

    Classic - I tend to fix my own issues and find the MS guys pretty unhelpful.

    1 person found this answer helpful.
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  3. Anonymous
    2015-02-19T01:35:41+00:00

    Thanks for this note (M-A_69).  Having 'chatted' with Microsoft Support I have now uninstalled/reinstalled Office.  Will post results when I have them, but their 'conclusion' was that it was an app problem.

    1 person found this answer helpful.
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  4. Anonymous
    2015-02-17T22:29:55+00:00

    To be very honest, the only way I found to fix this issue is to... Temporarily uninstall Microsoft Office 2013 and all its components.

    1 person found this answer helpful.
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