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Office 365 Group Logo - In Edit Group Cannot Change Photo

Anonymous
2017-06-22T22:48:35+00:00

In out Tenant, when a student creates an Office 365 Group, and then attempt to Edit Group to change the picture (logo), there is only a delete icon. Without an edit icon, there is no way to add a new photo.

Step 4 at this URL:

https://support.office.com/en-us/article/Add-or-delete-your-group-photo-in-Outlook-on-the-web-5d81d119-bf00-450d-a5a1-458ae3557456

states that the administrator may have turned the feature off. Where is that feature managed - I cannot locate anything in the admin centers.

Thank you,

Lucinda

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2017-06-23T04:11:43+00:00

    Hello Lucinda,

    Can these user edit their own user photo? Could those users edit the photo before? If not, you can involved the administrator to connect to Exchange Online PowerShell, run

    Get-OwaMailboxPolicy |fl *photo*

    Check the output, does the SetPhotoEnabled parameter show "$False" ? If yes, change it to $true, will it work?

    Get-OwaMailboxPolicy | Set-OwaMailboxPolicy -SetPhotoEnabled $true

    Best regards,

    Alison

    4 people found this answer helpful.
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  2. Anonymous
    2017-06-27T15:29:29+00:00

    Hello Lucinda,

    Thank you for posting back.

    Feel free to let me know when you need our help.

    Best Regards,

    Alison

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  3. Anonymous
    2017-06-26T15:48:29+00:00

    Hi Allison:

    Thank you for your help. With that command, we were able to determine that the Group logo policy is also tied to the same photo policy that prevents users from uploading or changing their Exchange or Skype photos. Our institution decided about a year ago to prevent users from changing those. Of course we had no idea that Groups would also be affected. So now we are waiting on an administrative decision and then if allowed, we will have to script a new policy to allow photo changes just for the Groups.

    Lucinda

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  4. Anonymous
    2017-06-24T03:20:24+00:00

    Hello Lucinda,

    Please take your time and share any updates at your convenience.

    Looking forward.

    Alison

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