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Azure Kinect DK
A Microsoft developer kit and peripheral device with advanced artificial intelligence sensors for sophisticated computer vision and speech models.
299 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 38%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EQ%3C/text%3E%3C/svg%3E)
Hello @Matt H ,
Flashing white means that the camera does not have a data connection to the host PC. Is the cable you are using a power+data capable or just power? Some USB-C cables are power only.
Azure Kinect known issues and troubleshooting
Flashing white : Double check your cable.
Try another PC if you have one available. It will help confirm if you are having a USB port issue or a cable/device issue.
I think you have a bad USB cable. If the device connects on multiple PC's and you get the same state in Device Manager for each then the issue is not likely the host controller. Charging over the cable though is not enough to eliminate the cable of having USB3 issues.
Please comment in the below section for further help.
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