Windows 7 64bit .Net Framework Updates bit version for MS Office 2013 32bit install?

Ciao,

can you please try the following?

Method 1:

Try to install .Net Framework in a clean boot state. How to perform a clean boot to troubleshoot a problem in Windows Vista, Windows 7, or Windows 8 http://support.microsoft.com/kb/929135

Note: Refer "How to reset the computer to start as usual after troubleshooting with clean boot" under more information to reset the computer to start as normal after troubleshooting.

Method 2:

Refer the following article: Error codes “0x80070643” or “0x643” occur when you install the .NET Framework updates: http://support.microsoft.com/kb/976982 Note: Refer the given article regardless of the error message.

Important: This Fix it Solution has two modes: Default and Aggressive. You should run the Fix it solution in Default mode to see whether it resolves your problem with Windows Update before you run it in Aggressive mode.

Method 3:

Run SFC Scan. Use the System File Checker tool to repair missing or corrupted system files. http://support.microsoft.com/kb/929833/en-us

Please let me know if any of this works for you.

Ciao Ugo

Hi Ugo!

The Error's "Details" copy is below.

Please note that I also included the link of the HTML report of the Microsoft report which is the same report for any of the Net Framework 4.0 and high attempts to install.

MS HTML Report:

file:///C:/Users/Agatha%20II/Desktop/NET%20FRAMEWORK%20Downloads/UPDATES%20to%20run%209-26-17/Microsoft%20.NET%20Framework%204%20Setup_20170926_143922116.html

I have to leave for 40 minutes but I'll be back.

This may confuse the issue but:

My Windows Update Repair tool report, (the tool is running when I tried to install these other updates), is constantly failing to copy the report logs to the HTML after I run the update attempts. (The repair tool instructions says click "Next" and then it runs this report sequence. When it's done, it shows a hyperlink "logs" as the location of the report.

But in each case I always get an "Page Error 404" of some kind (or something like that), I can give an accurate name as soon as I get back to the computer, (about 40 minutes).

Thank you,

Rich

Error Details:

Problem signature:

  Problem Event Name: VSSetup

  Problem Signature 01: Microsoft .NET Framework 4 Setup

  Problem Signature 02: 4.0.30319

  Problem Signature 03: 10.0.30319.1

  Problem Signature 04: 1

  Problem Signature 05: netfx_Core_x64.msi

  Problem Signature 06: Install_I_Interactive_Error

  Problem Signature 07: 1603

  Problem Signature 08: 2147483648

  Problem Signature 09: CA_BlockOlderVersionInstall

  OS Version: 6.1.7601.2.1.0.768.3

  Locale ID: 1033

Ugo,

It may interest you to know about this strange anomaly that occurs each time I ran the Windows Update Repair tool. I would follow the instructions to run Windows update while leaving the tool open and when I finished and clicked the Repair Tool's "Next" button, the tool would compile logs and show the panel  with a list of the events, (I guess). The image below displays the point where the tool finished compiling the logs and the hyperlink is the word "logs" itself:

However, when I clicked that hyperlinked, it opens a web page that states "Your file was not found. It may have been moved or deleted. ERR_FILE_NOT_FOUND." as shown below:

This doesn't make sence to me but maybe it's offerring you a clue to what may be actually going on? I'm about to remove MS Office now and thought you may see something here that I don't. I hate to say it, but I'm not very optimistic about the results I'll get after I clean the computer of all MS Office data... 

Thanks,

Rich

BTW; why do you start each reply with "Ciao"?

Thank you Ugo, (I wanted to avoid a long email but this is as short as I could make it, under the circumstances)

(I tried all those suggestions you made and many variations therein, several time at least, over the last 3 days)

The "History" you need to know:

I guess I need to give you as short of a history as I can about what happened since 9-13-17: On that night, I had a system crash due to Corel Painter crash , which occurred during an auto-paint procedure. The process ifs extremely resource heavy and the crash may have happened at a critical moment when Windows 7 was doing something in the background, (I'm guessing).

Anyway, the crash resulted in a problem that, among other things, resulted in Windows update unable to install "Important" updates. That was a 'symptom' of the crash problem but not the problem itself. I never could find the actual problem and the other 'anomalies' were including programs that I typically use often, (MS Office, Adobe, Corel, Dropbox, etc.).

I measured my progress by focusing on everything involving the Windows 7 update repairs. That included all the fix attempts you just mentioned and many more you haven't. I used elevated commands and registry alterations and on, and on.

After a solid 7 days & nights of attempted to fix's I had to give up. I decided to remove MS Office 2013 and Adobe Reader. I knew if I reinstalled Windows, I would lose all my relative programs, so instead, I attempted to 'trick' Windows 7 into thinking it was doing an UPGRADE!

I had another copy of Windows 7 which had an unused license so I ran the Windows upgrade procedure to Windows 7, (again), and it worked! All my programs were good and I didn't have any Windows Update errors. I reinstalled Adobe reader and then, I finally reinstalled MS Office 2013.

Until then, I had no problems and all updates went fine. Then the next morning I ran my Dragon Naturally Speaking program and it alerted me that it could not dictate on MS Word due to 2 problems: The Office "Add-in" was not running, and the system didn't have Net Framework 4.0, which Dragon needed.

That's how I found out I didn't have, and could not install any Net Framework updates beyond 3.5. In fact, the Update "KB958488" program was installed just like that. Nothing but that was in the "Installed Updates". I read that it should be removed and reinstalled so I tried that 4 times.

Regardless of whether the Win Update Repair tool was running or not, that "KB958488" would always show up in the list just as you see it here. I have removed it and tried to let install via automatic updates but it hasn't worked.

That's why I posted the question, (which you actually never addressed), of whether I need to install the 32bit, 64bit, or IA-64bit version of that Net Framework 3.5 update?

It's interesting to note that I had "Visual Studio 2012" installed which brought with it the MS SQL Server 2012 Express LocalDB & MS SQL Server compact 4.0x64 ENU installed as well.

I removed the Visual Studio and the other two as soon as I found them because I do a Custom Install of MS Office and do not install any of those programs having to do with business applications. However, I do always make sure to include theVBA and .net programability related stuff.

I appreciate your response, but I've tried all those fixes you mentioned, (and I even mentioned that in the original post, BTW), and many others. I used elevated prompts and restore points and I have to take the chance that this is an MS Office installation issue.

I'm not 100% sure of that, (infact, I'm not even 50/50 certain), but it all becaume apparent after I installed the MS Office program. I have to admit that I didn't try to install these Net Framwork 4.0 updates before I installed Office, so I don't know if they'll install when I remove it, but I'm hoping they will.

I'm planning to clean the registry, after I remove Office and then check and reboot to be sure it's all gone. Then I'll try to run the Windows updates & install the Net Framwork programs.

Thanks again,

Rich

Ciao,

do you receive any error message when .net framework fails? Can you please report us which one?

Ciao and thanks Ugo