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The page borders of section 1 are set outside the printable area of the page

Anonymous
2014-08-07T16:42:28+00:00

Hi

Having created a document using Word 2010 for PC, utilising a standard MS border format, I'm now having problems when attempting to 'Save to PDF' from Word for Mac 2011. The document contains nothing more complex than bullet points, tabs, italics, bold and some left and right alignment.

The original Word for PC doc saved the borders perfectly when converting to PDF and they were all displayed in the PDF doc. Since the original doc has been edited using Word for Mac I now cannot get the document to save to PDF without losing the bottom border on all pages. I receive the error message as stated in the question title.

I have not changed any of the borders, margins, headers or footers sections. Simply opened the original Word for PC doc using Word for Mac and made some edits.

The following suggested solutions have not worked satisfactorily as they throw out the entire documents format, extending its length significantly. Commentary on affect of solution to my doc below each suggestion:

http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macword/mac-word-to-pdf-template-error-a-footer-of-section/42a82856-3f17-41d3-ba4e-e56fa30988b1

The answer from Cam Church didn't work as it's not a header footer issue, I experiemented with their suggestion to test it. Likewise the answers from the MVP's related to footers.

The video from AnsHul particially worked, which involves setting up a customised paper size through Format>Docs>Page Set Up>Manage Custom Sizes. When saving to PDF I could see the bottom border, but the rest of the documents format was significantly thrown out. The suggested solution seemed to make the docs margins wider, therefore increase the on screen page width, which logically one would expect to create more space on each line, therefore shortening the length of the doc. In reality, the pages looked wider, but content extended several more cm down the document pushing certain lines on to new pages, which is unacceptable.

http://answers.microsoft.com/en-us/office/forum/office_2010-word/set-outside-the-printable-area/4b558316-0267-4ebc-8a3b-382d0cd9e45b

None of my Border and Shading options were set to 0.

http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/printing-page-border/8c805a1c-06bb-4b18-a7f2-dfa6954e6d76

No answer was given as such, but I understand what the MVP was stating. In order for this answer to be helpful to me I would need the maximum margin settings allowed, so as to still be able to see a lower border, when saving to PDF. I know saving to PDF has a similar affect as using a printer, but I have no printers associated with the Mac.

http://answers.microsoft.com/en-us/mac/forum/macoffice2008-macword/a-footer-section-is-outside-of-a-printable-area/0891f06a-5826-4203-a76f-249c75528c11

Again, footer related. I did experiement, and when prompted used the 'fix' option that I'd read about previously in other post. Yet after using fix, when going to print preview and PDF preview, the bottom border was still missing.

http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macword/exporting-to-pdf-cuts-off-some-content-that-is/b3d8fca0-1fac-427d-9040-d631e1c96ad9?page=1

This seemed like a similar scenario to the one I face. The suggestion from Daniel the MVP was the same as the video from AnsHul in the first link. Yes it worked and I can see the bottom border, but it unacceptably throws out the formatting of the document. Seeming to created more space, but in reality lengthening the document considerably.

Having explored a lot of suggestions and options I'm now at a loss as to how to fix this issue of the bottom border not being visible when saving to PDF.

Suggestions welcomed.

Perhaps informing me of the maximum margin settings allowed, so as to still be able to see a bottom border when saving to PDF when using Word for Mac 2011, would be a place to start.

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  1. Anonymous
    2017-09-10T14:14:53+00:00

    1.Go to PageLayout. Select PageBorders, it opens up a new window.

    1. Click on the Page Border Tab. Click on options.
    2. Open the option Measure from: by default "From Edge of page" is selected. Change selection to "From Text".
    3. Change the left and right margins to 24ppt or whatever suits your layout. and adjust the top and bottom according to the the layout that fits the print area.
    4. Look at print preview. The border will fit in the print area.
    30+ people found this answer helpful.
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  1. Anonymous
    2014-08-07T19:31:40+00:00

    Answer

    I've fudged a solution to this by following the instructions below. Which is the same answer from the final link above posted by MVP Daniel. Also the solution in the video posted by AnsHul.

    My solution involved changing the format of, and editing my document to reduce its content, to fit within the newly created border after following the instructions.

    Yet the fix still hasn't addressed why the document originally included the border when created, when saving to PDF and printing, but post content edits in Word for Mac 2011 then wouldn't allow the border to be shown when printing and saving to PDF.

    In Word go to File> Page Setup:

    Settings - should say Page Attributes

    Format For - Should state Any Printer

    Paper Size - click there and then click on Manage Custom Sizes

    Click + to add new size - name it (whatever is relevant to you)

    Click in the Paper Size boxes to make 210mm x 297mm which is A4 (or whatever you need)

    Make sure Non-Printable Area says User Defined, and change all margins in boxes to 0

    Click OK

    Go to File>Print:

    Printer - choose any

    Presets - Standard/Default

    Click on PDF - Save as PDF

    Choose file name and save location

    Click Save

    That solves numerious border issues when saving Word docs to PDF.

    30+ people found this answer helpful.
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  1. Anonymous
    2016-02-10T17:06:09+00:00

    Does not work in Word for Mac 2016.

    Followed directions exactly. Still get the error on every one of my 64 pages when saving or printing to PDF.

    Margins for my custom PDF preset are all set to zero, but then in Print preview the PDF viewer shows all page chopped at what looks to be a 1" margin all around.  I can't get rid of the margins.

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  2. Anonymous
    2016-02-04T12:41:37+00:00

    The issue as I see it is that opening a .docx file that exhibits the behaviour in WORD on a mac on word for windows running on a PC works fine.  Therefore there is a bug in the software that runs on the mac.  I have fiddled for hours like many many others and wasted a lot of time on tweaking margins and none of it works.

    The question is whether it is WORD code that is faulty, or the printer driver for OSX, or something else. Until we can work that out it is difficult to know who one should be harassing, Apple, Microsoft, or HP in my case.

    In the meantime can someone pitch this to 3rd level support to try to get to the bottom of the problem.  I don't want a workaround that means I have to boot up my Bootcamp partition every time I want to print a WORD or any other Office document, for that matter.

    Thank you.

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  3. Anonymous
    2014-08-08T11:07:44+00:00

    Hi,

    It is so very good to know that you were able to fix the issues yourself. Thank you for posting the suggestions that have helped you as well.

    I am sure it would help others with the same issue.

    Thank You

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