Cant open Office 365 eDiscovery exports

Question

Cant open Office 365 eDiscovery exports

Anonymous

I am trying to find some lost emails and I have run a eDiscovery search from the security compliance admin portal.

I have tried exporting and downloading both a report and pst of the actual items however the file that i get in each case is "Microsoft.Office.Client.Discovery.UnifiedExportTool"

when i try to run either of them i get "application cannot be started" any idea whats wrong?

details -

Deployment and application do not have matching security zones.

COMPONENT STORE TRANSACTION FAILURE SUMMARY

No transaction error was detected.

WARNINGS

There were no warnings during this operation.

OPERATION PROGRESS STATUS

* [11/09/2017 11:46:57] : Activation of C:\Users\adrian\Downloads\Microsoft.Office.Client.Discovery.UnifiedExportTool.application has started.

* [11/09/2017 11:46:57] : Processing of deployment manifest has successfully completed.

* [11/09/2017 11:46:57] : Installation of the application has started.

ERROR DETAILS

Following errors were detected during this operation.

* [11/09/2017 11:46:57] System.Deployment.Application.InvalidDeploymentException (Zone)

Deployment and application do not have matching security zones.
Source: System.Deployment
Stack trace:

at System.Deployment.Application.DownloadManager.DownloadApplicationManifest(AssemblyManifest deploymentManifest, String targetDir, Uri deploymentUri, IDownloadNotification notification, DownloadOptions options, Uri& appSourceUri, String& appManifestPath)

at System.Deployment.Application.ApplicationActivator.DownloadApplication(SubscriptionState subState, ActivationDescription actDesc, Int64 transactionId, TempDirectory& downloadTemp)

at System.Deployment.Application.ApplicationActivator.InstallApplication(SubscriptionState& subState, ActivationDescription actDesc)

at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl, Uri& deploymentUri)

at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationWithRetry(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)

--- End of stack trace from previous location where exception was thrown ---

at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivationWithRetry(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String& errorPageUrl)

at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)

COMPONENT STORE TRANSACTION DETAILS

No transaction information is available.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

9 additional answers

Answer 1

Hello,

sorry - was away last week.

However as mentioned in my earlier note -

I found the issue - I didnt realise that the actual download had to come from internet explorer. I was using the 365 portal in chrome, downloading the file and trying to launch it with explorer.

Did the whole lot in explorer and it worked :D

In regards to the forum thing, I cant provide screenshots because I cant re-create the issue. Every time I go to log in now it gives me the normal page asking me to choose between a microsoft account or a office 365 one. Its not really important, just mark this topic as solved :D

Answer 2

Anonymous

when i had the problem i was logged into 365 from chrome and was downloading the file from there and then trying to open the downloaded file with explorer which wouldnt work.

When I logged into 365 using explorer and ran the download from there it started to work

0 comments

Answer 3

found the issue - I didnt realise that the actual download had to come from internet explorer. I was using the 365 portal in chrome, downloading the file and trying to launch it with explorer.

Did the whole lot in explorer and it worked :D

on another note - when i created this, when trying to log in it would only ask me to create a profile so i made adrian_420 with my company email. now however it seems to have remembered that I already have an account and if i try to login using my email it logs me into this account so i cant mark this as solved

Answer 4

Hi,

Can you elaborate on "Did the whole lot in explorer and it worked"?

I'm trying to download a report from O365 using both IE and Chrome but get the error message:

Could not find file 'C:\Users<username>\Downloads\Microsoft.Office.Client.Discovery.UnifiedExportTool.manifest'

Is the manifest file a separate download or should it be included with the report?

ERROR DETAILS

Following errors were detected during this operation.

* [9/27/2017 4:29:33 PM] System.Deployment.Application.DeploymentDownloadException (Unknown subtype)

- Downloading file:///C:/User/<username>/Downloads/Microsoft.Office.Client.Discovery.UnifiedExportTool.manifest did not succeed.

- Source: System.Deployment

- Stack trace:

at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)

at System.Deployment.Application.SystemNetDownloader.DownloadAllFiles()

at System.Deployment.Application.FileDownloader.Download(SubscriptionState subState, X509Certificate2 clientCertificate)

at System.Deployment.Application.DownloadManager.DownloadManifestAsRawFile(Uri& sourceUri, String targetPath, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation)