Save Word .docx as .txt with UTF-8 Encoding

Question

Save Word .docx as .txt with UTF-8 Encoding

Anonymous

I need to save transcripts that are done in .docx into a format that can be imported into a captioning tool. The format is simple. Make sure the .txt file is saved with UTF-8 encoding.

I tried the usual logic that everyone else around me is doing i.e.

file->Save as -> .txt -> and then when prompted, I change text encoding to UTF-8. All good BUT my new document saves as a blank page of zero bytes. Attached is a screenshot of the encoding. I'm using Office 365 subscription on Mac.

How do I do this? HELP!

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous

Thanks. My Mac is up to date so I checked Office and updated. Still no success. However, I'm using a workaround by pasting my content on to a text editor and saving a .txt file in the Editor Folder. But I'll keep checking Word.

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2 additional answers

Answer 1

Jim G 134K MVP Volunteer Moderator

Install Mac OS X updates first:

To get Mac OS updates, go to the App store on your dock, and then click the Updates button to reveal available updates.

Then Install Office Updates

To get the update:

Open any Office application
Go to the Help menu and choose Check for Updates
Let AutoUpdate check for and install updates
Restart your Mac

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Answer 2

Vijay A. Verma 104.8K Volunteer Moderator

Mac problems are generally resolved by

Updating your Mac OS

Updating your office again. This solves many problems. Sometimes, you have to try many times before an update is detected.

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Save Word .docx as .txt with UTF-8 Encoding

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