How to release an Office 2016 product key?

Have you been able to activate

If no try

Try this

Step 1: Open Command Prompt on PC

Open a Command Prompt window, and then take one of the following actions:

• If you installed the 64-bit version of Office 2016, move to the following folder: C:\Program Files\Microsoft Office\Office16

• If you installed the 32-bit version of Office 2016, move to the following folder: C:\Program Files (x86)\Microsoft Office\Office16

Step 2: Display the Current License(s)

Type the following command to display the license status. Note the last five characters of any and all license keys that display in the output:

cscript ospp.vbs /dstatus

Step 3: Remove the License(s)

Now run the following command as many times as needed to remove all of the license keys you noted from the previous step.

cscript ospp.vbs /unpkey:<last five characters of product key>

Step 4: Restart the Computer

Once the remove commands are successful, close the command prompt and restart the PC.

Step 5: Reactivate MS Office 2016 with New Account

Hi Jaime,

Was Office attached to your Microsoft Account?

If so, go to http://www.office.com and if you're not already signed in, select Sign in

Select Install Office - Install

From there you can deactivate the old installation, which should allow you to activate the current installation . . .

Hi,

ATM, it appears that a telephone activation is the only means possible.

Will do that and post result.

First Off: Local Phone does not work. Will try the international toll-free numbers.

Hello,

Lets try this activation troubleshooter:

https://support.office.com/en-us/article/Unlice...

If does not works try the below options:

Resetting Office activation

Open Command Prompt and navigate to the following folder

C:\Program Files (x86)\Microsoft Office\Office15 Or Office16

C:\Program Files\Microsoft Office\Office15 Or Office16

Run cscript ospp.vbs /dstatus

Observe the results and uninstall each product key

cscript ospp.vbs /unpkey:<last 5 chars of product key shown in dstatus>

After the above actions please do the following:

Uninstall Office Complete

https://support.office.com/en-us/article/Uninst...

Install Office:

https://support.office.com/en-us/article/Downlo...

Activate Office:

https://support.office.com/en-us/article/Activa...

Hi Dave,

when I go through setup.office.com and login,

I would see that THAT product key is there.

I proceeded to install (step #2).

After downloaded/installation it appears all is done.

When I run excel/word, it says Activation Required.

When I tried to activate, it says product key is not valid.

Jaime