Keyboard not functioning at Ctr Alt Del screen

Question

Jeff Stiegler 466

Keyboard not functioning at Ctr Alt Del screen.

Keyboard is functional on other computers

Mouse works

Keyboard works on the boot up screen and I can navigate the bios menus using the keyboard.

Once Window 10 starts then the keyboard no longer functions.

Please help.

Accepted answer

5 additional answers

Answer 1

Anonymous

May need to try some other method of connectivity for a keyboard (assuming there is one) also try a Safe Mode boot.
https://support.microsoft.com/en-us/windows/start-your-pc-in-safe-mode-in-windows-92c27cff-db89-8644-1ce4-b3e5e56fe234

--please don't forget to upvote and Accept as answer if the reply is helpful--

Answer 2

Anonymous

Check for related devices in Device Management and either remove, reinstall or update them.

--please don't forget to upvote and Accept as answer if the reply is helpful--

Answer 3

Anonymous

Might check for non-functioning devices in Device Management.

Answer 4

Jeff Stiegler 466

Cannot access Device Management because I cannot get past the Alt Ctr Del screen.

Answer 5

Jeff Stiegler 466

The link you provided allowed me to get past the login screen and enter into safe mode. 5 stars for you.

While my keyboard does work in safe mode it still does not work in regular mode when I reboot my machine. Any ideas?