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What is the Backup policy for SharePoint Online?

Anonymous
2018-09-17T17:42:43+00:00

Please explain backup policy for SharePoint Online. How to restore data if some files are missing from SharePoint site ?

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Anonymous
2018-09-19T04:57:09+00:00

Hi PJ_R,

For your first question, there are two levels of recycle bin, Site Recycle Bin and Site Collection Recycle Bin, and the second level only allows access of admins, those actions are reducing the chance of data loss. Besides, you could set Retention Policies to prevent data loss of important content, and you could consider backup them manually.

About the other question, I think Vincent has provided the answer. You may refer to his reply.

@VincentChoy, thanks for your help.

Regards,

Alex

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Vincent Choy 10,965 Reputation points Volunteer Moderator
2018-09-18T15:13:56+00:00

I think you might have a wrong impression on SharePoint Online.

Perhaps you are thinking Microsoft hosts individual servers for each SharePoint Online customer, and thus backups each "SharePoint Server" individually, and thus you might be able to request the backup to be scheduled to your convenience? And that if data is deleted by users it can be "restored from backup media" like a traditional server backup model?

Unfortunately its done at datacenter level and thus you have no say or control on how each individual tenant is being backed up or restored.

Some additional reading here -

https://technet.microsoft.com/en-us/library/office-365-service-health.aspx

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  1. Anonymous
    2018-09-17T23:59:57+00:00

    Hi Pramod，

    If the retention policy is not enabled, the deleted items stay in the site recycle bin for the whole time. If they deleted from the site Recycle Bin, they go to site collection Recycle Bin, where they stay for the remainder of the 93 days unless:

    1. the site collection Recycle Bin exceeds its quota and starts purging the oldest items
    2. the items are manually deleted by the site collection administrator from the site collection Recycle Bin

    Besides that, SharePoint Online retains backups of all content for 14 additional days beyond actual deletion. If content can not be restored via the Recycle Bin or Files Restore, an administrator can contact Microsoft Support to request a restore any time inside the 14 day window .

    You could get more information from here:

    Restore deleted items from the site collection recycle bin

    Restore items in the Recycle Bin of a SharePoint site

    As for the MS SLA for backup and restore, you may get it here: SLA for Backup.

    Feel free to reply if you have any concerns.

    Regards,

    Alex

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  2. Anonymous
    2018-09-17T20:31:11+00:00

    Hi,

    You should take a look at this:

    https://docs.microsoft.com/en-us/office365/secu...

    Please let me know I'm happy to try to solve your problem.
    Image

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  3. Anonymous
    2018-09-17T22:49:41+00:00

    What if the retention policy is not enabled? How to restore deleted files or sites? What is MS SLA for backup and restore ?

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