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Animated GIF not playing

Anonymous
2018-08-14T13:33:37+00:00

Hi,

When I add a GIF file to an image card it does not play the animation. The thumbnail is animated in the insert dialog box (right of the screen where one drags the image to the cards).

Thanks

Microsoft 365 and Office | Sway | For business

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  1. Anonymous
    2018-08-15T12:42:47+00:00

    Hi Jason,

    Thanks for replying. It does not play in the Play mode or when I send it to someone.

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  2. Anonymous
    2018-08-14T23:49:28+00:00

    Hi Tulio,

    Animated gifs will not play in the Storyline, but they should play when you view your Sway with the Play or when you send your Sway to someone else to view.  If they are not playing in those cases, please let me know so that I can investigate.

    Jason

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