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Mendeley citation plugin not working.

Anonymous
2018-05-09T17:32:30+00:00

Hi, 

I use the mendeley citation plugin for my uni assignments, its worked fine for months, but tonight it keeps coming up with this error, 'argument not optional (449) in Mendeley plugin' I have uninstalled plugin then reinstalled, I have updated Mendeley, I have restarted computer. I am boggled as to why, and the reason on Mendeley website is not easy or straightforward to understand.

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2018-07-24T16:33:11+00:00

    Hi, I had the same problem with Word 365 ProPlus (version 1806) after installing Mendeley update (1.19.1) today which I fixed as below.

    Uninstall MS Word plugin (from Mendeley tools menu)  and then uninstall Mendeley Reference Manager (under Windows menu/Mendeley/Uninstall).

    Restart computer

    Download latest Mendeley (1.19.1) Reference Manager Windows installer and install. 

    Click on tools Install MS Word Plugin from Mendeley.

    Word plugin should now work.

    Hope this helps

    Ben

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  1. Anonymous
    2018-09-25T03:43:32+00:00

    Hello James.

    I did fix it. I had incorrectly installed my office. I had to unistall it by hand, and later installed it (365) correctly. Once I opened Mendeley and activated the word plugin, it inmediately worked!

    Hope this helps for you!

    BW

    Paola

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  2. Anonymous
    2018-09-24T20:20:20+00:00

    I am having the exact problem you are, and BennyBoy's suggestions didn't work for me either. Did you fix your issue?

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  3. Charles Kenyon 167.1K Reputation points Volunteer Moderator
    2018-05-09T22:45:28+00:00

    Hi,

    I suspect that an update to Office 365 changed something that Mendely was depending on (and perhaps should not have been depending on).

    If the repair does not help, you may need to step back an update or two until Mendeley fixes their program.

    https://www.cnet.com/how-to/how-to-revert-to-th...

    As an Independent Advisor I am required to give the following notice when providing non-Microsoft links:

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    I hope this information helps. Please let me know if you have any more questions or require further help.

    Regards

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  4. Anonymous
    2018-05-09T19:41:28+00:00

    Hello, it is a pleasure for me to assist you with your request.

    I would recommend to use the next link to proceed with a repair:

    https://support.office.com/en-us/article/repair...

    Let me know if you have any further questions.

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