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File Format and Extension don't match when opening a .csv file in Office 2016

Anonymous
2018-08-06T16:05:25+00:00

I recently installed Office 2016 on one of our computers. When we open a .csv file in Excel I get the error "file format and extension don't match" and if we open it any way we then have to manually go through several steps including telling it what the delimiter is before it will open. The files are on a network drive and we get the error even if we download the document before we open it.

 On our computers that have either Office 2007 or 2013 the .csv file opens with no warning and it is already separated into columns. I can take the exact same file that go the error on Office 2016 and open on any computer running Office 2007 or 2013 with no problem. So to me it would seem to be a setting in Office 2016.

Microsoft 365 and Office | Excel | For home | Windows

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  1. Anonymous
    2018-08-06T16:48:50+00:00

    Is this confidential data, or can you share the file? I'd like to test if I get the problem also.

    If you can share, please save to OneDrive and post the link here.

    It's confidential. I know it isn't the file. I only have this problem on the two computers that have Office 2016. The other 50 we have that are running 2006 or 2013 don't have this problem. I have also tried it with several different .csv files and all with the same outcome.

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  2. Anonymous
    2018-08-06T16:52:59+00:00

    It also works for 2016, try to see if it works for you, but it's the point and comma problem, but it should work.

    This would be the problem with the comma and the period.

    https://superuser.com/questions/238944/how-to-f...

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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  3. Anonymous
    2018-08-06T16:43:11+00:00

    Hi, Terry

    Check this link, I hope I can serve you

    http://blogmines.com/blog/how-to-import-text-fi...

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

    These are the steps we have to follow to get it to open in 2016. We don't have to follow these steps when opening in Office 2006 or 2013.

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  4. Anonymous
    2018-08-06T16:28:28+00:00

    Is this confidential data, or can you share the file? I'd like to test if I get the problem also.

    If you can share, please save to OneDrive and post the link here.

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  5. Anonymous
    2018-08-06T16:27:26+00:00

    Hi, Terry

    Check this link, I hope I can serve you

    http://blogmines.com/blog/how-to-import-text-fi...

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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