Share via

Downloaded Office 365 64-bit but Installed 32-bit version

Anonymous
2018-09-17T15:46:35+00:00

I subscribed & download 64-bit version of Office 365 but installed 32-bit. I uninstalled & Installed twice but No Changes still It is 32-bit version. Tell me the process to install 64-bit correctly.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

10 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2018-09-17T16:31:40+00:00

    No Application installed 32-bit, my account associated with Office 2016 pro plus which was automatically installed 32-bit everytime so I uninstalled this & install Office 365 64-bit but after installed it shows automatically 32-bit

    Another possible reason is, you have some 32 bit Office application or component installed.

    Press Windows key + R

    Type: appwiz.cpl

    Hit Enter

    Scroll through the list and look for all 32 bit products for Office, whether new or old versions and make sure they are all uninstalled.

    2 people found this answer helpful.
    0 comments
  2. Anonymous
    2018-09-17T15:50:10+00:00

    >>

    I subscribed & download 64-bit version of Office 365 but installed 32-bit.

    <<

    Did you explicitly choose the 64bit version?

    Instructions to follow for 64 bit version are included in the following

    Download and install or reinstall Office 365 or Office 2016 on a PC or Mac

    https://support.office.com/en-us/article/downlo...

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2018-09-17T15:56:43+00:00

    From the Office 365 account page, did you click the Language, 32/64-bit, and other install options link to choose the architecture?

    To download the offline installer, go to www.office.com/myaccount. If you're not already signed in with the Microsoft account associated with your copy of Office do that now.

    This is what it looks like:

    I choosed the version 64-bit, but My Office 2016 pro plus was 32-bit & uninstalled it then Download & Install office 365 with same Microsoft Account which was associated with office 2016 pro plus, & I have not been given version option it always download 32-bit automatically.

    0 comments
  4. Charles Kenyon 166.7K Reputation points Volunteer Moderator
    2018-09-17T15:54:36+00:00

    Andre has told you how to get the 64-bit version.

    If the reason you are trying to get the 64-bit version is because you have 64-bit Windows, STOP.

    Having 64-bit Windows is a necessary but not sufficient condition for installing 64-bit Office. For most users there is no advantage to this and can be real problems. That is why the 32-bit version is still the default.

    0 comments
  5. Anonymous
    2018-09-17T15:50:35+00:00

    From the Office 365 account page, did you click the Language, 32/64-bit, and other install options link to choose the architecture?

    To download the offline installer, go to www.office.com/myaccount. If you're not already signed in with the Microsoft account associated with your copy of Office do that now.

    This is what it looks like:

    0 comments