Share via

Office 365 download about 80Gb in size?

Anonymous
2018-09-03T10:39:18+00:00

Outlook-crashes-on-startup led me to attempt an Office 365 repair on a brand new Win 10 Home Edition machine. I went into Settings => Apps and found "Microsoft Office 365". Clicked it and selected Modify => Repair. 

A pretty dialog comes up with a download progress indicator, signing off with an encouraging "We'll be done in just a moment"

That was 5 hours ago. It's currently about 25% complete, and it's racked up over 20Gb in downloads according to my ISP's logs. I'm getting about 8Mbps out of my connection.

So I can extrapolate that the whole Office 365 download is about 70-100Gb in size.

Seems a little excessive. Any comments?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2018-09-03T11:51:02+00:00

    G'day Dave, thanks for the rapid response - yeah, my impression is that Office should be in the order of 3Gb.

    And bizarrely, in the time it took to go and grab a bit of dinner and come back to read your response, holy Microsoft-minutes, the download finished! Total elapsed time about 5.5 hours and ~25Gb clicked over in my ISP's usage report.. Not all attributable to the office download of course, but likely in the range 20-25 Gb.

    You'd have to think there was something else going on. But it's a brand new machine fresh from the shop - nothing but the Windows 10 OS, an antivirus, and Office 365. Something else on the network? Maybe, but the network graph in Task Manager was working pretty hard on the afflicted machine. 6-10Mpbs is all we can hope for down here, and this machine seemed to be using all of it. 

    If anybody comes googling in here I can tentatively say that the abovementioned Office 365 repair seemed to fix the Outlook 2016 crashes on startup problem, involving

    APPCRASH.EXE, 0xc0000005 faulting module name: OUTLOOK.EXE

    Event Id: 1000

    3 people found this answer helpful.
    0 comments
  2. DaveM121 871.8K Reputation points Independent Advisor
    2018-09-03T10:42:51+00:00

    Hi Mike, Office 365 is 1/10 that size . . . that seems like it is in a loop, you should stop that repair process

    Your best option is probably to uninstall and re-install Office at this point, it will be quicker and undo any corruption caused by that looping

    Stop that updating process, if needs be, restart your PC

    Use this tool from Microsoft to remove all remnants of a previous Office Installation:

    https://support.office.com/en-us/article/Uninst...

    Go to http://www.office.com and if you're not already signed in, select Sign in

    On the Office home page, select Install Office - Install

    2 people found this answer helpful.
    0 comments