Share via

"This is not a valid selection." Office 365, Windows 10

Anonymous
2018-10-09T23:49:35+00:00

I renewed my subscription for Office 365 after several months of inactivity, however this problem has occurred. 

I am unable to select any text for spell check, grammar check or copy and pasting. Word keeps telling me that "this is not a valid selection" and I haven't been able to find any information else where online. I've tried uninstalling and reinstalling Office, but to no avail. 

I only have this problem with Word, selection works fine in other programmes. 

Thanks in advance!

Reveon

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2018-10-10T01:08:23+00:00

    Hi, i hope you're doing good today.

    Try opening word in safe mode and see if the same thing happens.

    Windows + R, then type winword /safe

    If it worked, disable any suspicious add-ins.

    https://support.office.com/en-us/article/view-m...

    If that does not work, uninstall office but this time use this tool:

    https://aka.ms/diag_officeuninstall

    Install it again and see if the issue persist.

    Regards.

    Hi, thanks for the quick reply.

    Unfortunately, neither option worked. Opening in safe mode showed no active add-ins, only a few that are inactive.

    I used the tool to uninstall Office then I reinstalled from the Microsoft website, but I had no luck. 

    I've never had this issue before, it only began last month when I renewed my subscription. Pretty odd.

    Any other suggestions?

    Thank you

    3 people found this answer helpful.
    0 comments
  2. Anonymous
    2018-10-09T23:51:50+00:00

    Hi, i hope you're doing good today.

    Try opening word in safe mode and see if the same thing happens.

    Windows + R, then type winword /safe

    If it worked, disable any suspicious add-ins.

    https://support.office.com/en-us/article/view-m...

    If that does not work, uninstall office but this time use this tool:

    https://aka.ms/diag_officeuninstall

    Install it again and see if the issue persist.

    Regards.

    3 people found this answer helpful.
    0 comments