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New Fonts?

Anonymous
2018-10-14T22:07:05+00:00

I am suddenly asked repeatedly to download (now three) new fonts. They are: STHeiti, STFangsong, and STKaiti? Are these legitimate downloads?!? I am offered the option of "skip" and have done so, but they pop up again when I attempt to open a word doc.

Thanks for any suggestions.

Ron 

******@gmail.com

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2018-10-15T02:20:26+00:00

    They are legit Fonts. I believe they are actually needed for 2016 and above can work correctly. 

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  1. Anonymous
    2018-10-14T22:09:24+00:00

    Hi RonRHeard,

    There is a thread discussing this that other Mac users had it happen to as well.

    Hopefully, it helps.

    https://discussions.apple.com/thread/7795254

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  1. Anonymous
    2018-12-03T02:12:27+00:00

    There is, however, no good reason why Microsoft should require users to install fonts that they don't use.

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  2. Anonymous
    2018-12-03T09:55:27+00:00

    Hi DH65,

    Based on my research, there were similar issues happening on High Sierra and Office 2011 for Mac. Can you help us confirm the information below:

    1. Please go to Mac > About Mac and provide us the OS version.
    2. Please go to Excel > About Excel and provide us the screenshot about the version information.

    In the meantime, you can try the steps below and see the result:

    1. Install the font to see whether the repeated notification persists.
    2. If the notification disappears after installing the fonts, try to remove the fonts from the Font Book and see whether the notification will come back again.

    Thanks,

    Rena

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