Share via

unable to change language on outlook 365

Anonymous
2019-01-13T06:17:28+00:00

Hi,

One of my users is having issues with their Office 365 account, his outlook email language is changed to Arabic and the time zone also changed, but when we go to settings to change it its is just stuck on  "working on it" and are unable to change it. the issue is with our single user only, I had given administrative permission for changing this language, and also tried with different browser and laptops, but unfortunately, I cannot change the language of this particular user.

kindly find the attached screenshot of the error, Please help me to fix this issue .

Thanks and regards,

Dipin Kunnirikkal

MAN Investments LLC

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Anonymous
2019-01-13T09:07:49+00:00

Hello Dipin,

May I know if this user is using Outlook Web App(OWA)? If yes, it is suggested to try to change the setting via other network connections. For example, you can let the user change it when he is at home.

If the issue persists, you can run the PowerShell command to set the language and time zone. You can see the following steps:

  1. Connect to Exchange Online PowerShell.
  2. Run the following command to set the language and time zone: ***Set-MailboxRegionalConfiguration -Identity ***@contoso.onmicrosoft.com -TimeZone "GMT Standard Time"

Note: Please change the value of the identity and time zone by yourself. If you don’t know the value of the time zone, you can run ***Get-MailboxRegionalConfiguration -Identity ***@contoso.onmicrosoft.com | flfor a normal user. It will list the current time zone for this user.

 Meanwhile, here is an article for your reference: Set-MailboxRegionalConfiguration.

Regards,

Rick

Was this answer helpful?

0 comments

4 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2019-01-17T09:32:31+00:00

    Hello Dipin,

    Do you need any further assistance on it?

    Regards,

    Rick

    Was this answer helpful?

    0 comments
  2. Anonymous
    2019-01-16T02:57:01+00:00

    Hello Dipin,

    From the screenshot, I can see that the default folder names(Inbox, sent items…) don’t match the user language in OWA. Because the default value of DefaultFolderNameMatchingUserLanguage is false, when you change the language, the default folder names will not change.

    Given the situation, please run the following command again:

    ***Set-MailboxRegionalConfiguration -Identity ***@contoso.onmicrosoft.com -Language en-us -LocalizeDefaultFolderName

    Then re-sign in OWA, and the language of the folders will change to the English.

    Regards,

    Rick

    Was this answer helpful?

    0 comments
  3. Anonymous
    2019-01-15T12:08:11+00:00

    Hello Dipin,

    May I know if this user is using Outlook Web App(OWA)? If yes, it is suggested to try to change the setting via other network connections. For example, you can let the user change it when he is at home.

    If the issue persists, you can run the PowerShell command to set the language and time zone. You can see the following steps:

    1. Connect to Exchange Online PowerShell.
    2. Run the following command to set the language and time zone: ***Set-MailboxRegionalConfiguration -Identity ***@contoso.onmicrosoft.com -TimeZone "GMT Standard Time"

    Note: Please change the value of the identity and time zone by yourself. If you don’t know the value of the time zone, you can run ***Get-MailboxRegionalConfiguration -Identity ***@contoso.onmicrosoft.com | flfor a normal user. It will list the current time zone for this user.

     Meanwhile, here is an article for your reference: Set-MailboxRegionalConfiguration.

    Regards,

    Rick

    Hi Rick,

    I had changed the language and time zone of my user through PowerShell, but still, his menu language of his OWA is not changed its still in Arabic,

    I am attaching the screenshot of PowerShell and user email screen.

    Kindly help me to fix this issue at the earliest.

    Thanks & Regards,

    Dipin Kunnirikkal

    MAN Investments LLC

    Was this answer helpful?

    0 comments
  4. Anonymous
    2019-01-15T09:29:20+00:00

    Hello Dipin,

    May I know if you need any further assistance on our side?

    Regards,

    Rick

    Was this answer helpful?

    0 comments