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Why programs start very slowely in my server ? (programs in "susponded" state)

Hadjer YAHIAOUI 156 Reputation points
2020-09-24T08:49:10.16+00:00

Hello,

I notice a slowness when opening browsers (Chrome, ege, IE, mozila) on a windows server 2012 VM while opening the config panel or the explorer is very fast.

I checked the performance (disk, cpu and memory) of the VM everything is fine.

I noticed in the task manager that when launching chrome for example it starts in the "suspended" state and does not display the browser window for me until after several seconds or so while passing to the "running state ".

do you have any idea on the problem?

thank you in advance.

Hadjer YH.

Windows for business | Windows Server | User experience | Other
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  1. Anonymous
    2020-09-24T09:40:18.023+00:00

    Hello @Hadjer YAHIAOUI ,

    Thank you for posting here.

    We can perform a clean boot to see if the problem persists.

    How to perform a clean boot in Windows
    https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

    If under clean boot mode, the problem still persists.
    We can run below command in command prompt(open as admin)then check if it can find or solve system file issue.
    sfc scannow
    dism /online /cleanup-image /scanhealth
    dism /online /cleanup-image /restorehealth

    If under clean boot mode, the problem does not persists. It may caused by third-part application or third-part services.
    Next we can check which third-part application or third-part service caused.

    Best Regards，
    Daisy Zhou

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  1. Hadjer YAHIAOUI 156 Reputation points
    2020-09-24T12:42:13.137+00:00

    Hello @Anonymous

    Thank you for reply and help.

    J'ai effectué un démarrage propre et je vois que le problème persiste.
    J'ai redémarré le système après avoir exécuté les commandes que vous avez indiquées mais le problème persiste, en dessous du résultat des commandes.
    28102-scan.png
    28131-dism1.png
    28094-dism2.png

    28038-susponded-programs.png

    Regards,
    Hadjer YH

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