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Word changes section page number when updating index including footnote reference

Anonymous
2019-04-12T11:41:47+00:00

I think this is a replicable issue/bug - I have confirmed on different PCs using Word 2013 and Word 2016 on Windows 10.

In my document, I have 2 sections - section 1 has no page numbers, section 2 starts from "page 1", shown in the footer (or header). Section 2 has some indexed words (index entries), and also the index itself.

If I add a footnote to section 2 which also contains an indexed word, and then update the index, it alters the section 2 footer page number from "start at 1" to "continue from previous section" (so in the simple test document I've created, the footer changes to "page 2"). The entries in the index still point to [page] "1".

If I then update the index a second time, the entries in the index now point to [page] "2", reflecting the changed page number shown in the footer.

This answer (from 2011) says "do not place an index entry field into a footnote" and implies it is unsupported. However, my experience is that it does normally work as one would expect - I have created books with multiple indices, including to words in footnotes, without any problems in the index itself. This is the first time I have noticed the problem with the "page number / start at ..." function.

As a workaround, it is possible to fix the number in the page footer (etc.) by switching it back to "start at 1", but this needs to be done each time the index is updated (or as a final stage before printing). In addition, if the index has been updated more than once (so the page numbers in the index have picked up the new numbers shown in the footer etc.), one has to be very cautious and use a three-stage process: correct the page number in the footer to "start at 1", update the index (to reflect the correct page numbers, even though this changes the footer page number setting itself to "continue from previous section"), then correct the page number once more (and not update the index afterwards). Quite tiresome, and easy to get wrong.

Can others replicate this? With Word 2019/365 too? I have a test file I can send to demonstrate it.

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2019-04-13T10:03:11+00:00

Thanks - this helps make it clearer. It seems my original query was misguided - the footnote was irrelevant. What I think is happening is this (the explanation below may seem terribly long but I couldn't find the information elsewhere and it gets horrendously complex so I tried to get everything in here). Note that although the links you put are helpful, there is, I believe, a significant error ("If page numbering restarted in the existing Section, it will restart in the new Section. The formatting of the page numbering will also be copied into the new Section.") - see below.

When you add an Index (the first time), it inserts a section break (continuous) before and another section break (continuous) after.

When you update the index, it actually deletes both section breaks, before reinserting breaks in the same places.

Now in general terms - irrespective of whether there's an index there or not - when you delete a section break (between sections A and B, let's say), the part before the section break (section A) inherits the settings of the part after (section B).

Attributes/properties that can be set 'per section' include header/footer settings, page border, page orientation, and so on. Some of these may only be visible from the next page onwards: I've found the easiest way to see what's happening is to set the 'page border' for the section to one of the decorative ones like apples, cake, etc., and add some ordinary page breaks; it's also very handy to display the section number by right-clicking the status bar.

Note here that footer settings for page numbering ('continue from previous section' vs 'start at...') are stored but only 'activated' between those section breaks which specify 'at new page'. For example, having section A's footer set to 'This is section A, starting at page 10' and section B's footer set to 'This is section B, starting at page 20' - with footer 'Link to Previous' OFF and the page number set to 'start at' 10 or 20 respectively - only works if the break between A and B is a 'section break from new page'. If it's a 'section break - continuous' the page number continues from the previous section regardless of the setting. If you have A-[section break continuous]-B-[section break new page]-C, with footers set to 'start at' 10/20/30 in each section, A and B both show 10, 11, 12... but C shows 30, 31, 32... It's important that Section B will still remember its 'start at 20' setting even though it doesn't use it.

If you have a document with sections A, B, C and you insert an index into section B, it adds 'continuous' section breaks so you now have A, B1, B2, B3, C - the index's section B2 and the B1/B3 on either side all inherit the properties of section B.

When you update the index (section B2) it deletes the breaks on either side so you (temporarily) have A, B, C again, but section B has now inherited the properties of section B3 - which may have changed from those of the original B. For example, you may have changed the page number setting while in section B3 to 'start at' or 'continue from' etc. even though this is initially not displayed (the continuous section breaks store these settings for each section but ignore them until the breaks are removed!).

The index update process then reinserts (continuous) breaks, to make B1, B2, B3 again, all with the properties of B, i.e. what was in B3 before the update. In other words, updating the index copies the properties from the section after the index to the section before the index (and the index section itself). Ordinarily this won't be a problem as the index is inserted into its own space and the formatting on either side will have been the same before the index is added, and won't have been changed after the index is added. But if you do happen to have changed the formatting (e.g. page number settings) in the section imediately after the index, updating the index will override whatever formatting you have in the section immediately before the index.

I'm fairly confident that now explains fully what was happening with my document. Possibly the easiest way to avoid such confusion happening is to ensure that indices are stored in their own sections with 'new page' section breaks both before and after (not just the 'continuous' section breaks added by the 'insert index' function).

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Anonymous
2019-04-12T14:55:29+00:00

Here is your document back with notes on what I did in the document itself.

https://www.dropbox.com/s/m9fgvb5xzw51hhy/Style...

  1. I made sure that the footer in Section 2 is not linked to previous and in section 3 it is linked to previous.
  2. The page number format in section 2 is set to restart at 1 and in section 3 is set to continue from previous.

Here are some references:

I hope this helps you get back on track. Let us know if there's anything else or if you have any more questions. 

If no further questions, feel free to choose a rating. Thanks!(Five stars means helpful, one star means not helpful.)

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  1. Anonymous
    2019-04-12T14:28:48+00:00

    Still trying to figure it out. Here is a link to the repaired document.

    https://www.dropbox.com/s/j94ifhl1s57d98m/PageN...

    One problem may be that insertion of an index also inserts two section breaks which pick up the restart page numbering attribute from the previous section.

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  2. Anonymous
    2019-04-12T14:13:49+00:00

    Ta. Here are DropBox and OneDrive links.

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  3. Anonymous
    2019-04-12T13:53:58+00:00

    Hi

    If you want, save a sample document with the problem on OneDrive or Dropbox and paste a link here. Remove any confidential or sensitive information first. I or someone else can take a look at it.

    You can ask for more help by replying to this post (Reply button below).

    Regards

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