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Show Recents No Available Windows Mac

Anonymous
2019-04-27T12:28:30+00:00

When I right click on Word, Excel, or Powerpoint and click "Show Recents" it pulls up the a new screen that says "No Available Windows." Any ideas what is going on? What should be happening? Why does it not just pull up a list of recent documents?

Microsoft 365 and Office | Excel | For home | Windows

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  1. Anonymous
    2019-05-11T05:11:11+00:00

    Hi S.B-rod,

    I cannot find any documentation to give a reasonable explanation for this command. The Show recent command just gives the No available windows when the app is closed. When the app is on, the command is not available.

    I think you can submit a feedback to Apple if you like: https://www.apple.com/feedback/.

    Regards,

    Alex

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  1. Anonymous
    2019-05-10T08:19:25+00:00

    Hi S.B-rod,

    Thanks for sharing. I think you have found the answer yourself.

    The Show recent command(when Office apps are closed) should be an  MacOS system command. Not only Office, all the apps have this command when you right-click them.

    Regards,

    Alex

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  2. Anonymous
    2019-05-09T12:47:10+00:00

    I've been playing around with this some and found out that when a Word is not opened (when a black dot is visible under the Word icon) the right-click menu that pops up is different than when Word is not opened (when the black dot is not visible). When Word is opened, I can hover over "Open Recents" and it shows my recent documents without a problem. When Word (or Excel or PowerPoint) is closed and you click on "Show Recents" it pulls up the screen "No windows available" when you click on it. I'm using macOS 10.14.4 and Word 16.24. "Show Recents" in it's current state seems pretty useless, but if Word is opened first (to get the black dot) then you can pull up the recent documents without any issues.

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  3. Anonymous
    2019-05-09T09:43:29+00:00

    Hi S.B-rod,

    Please feel free to share any update with us after you try the suggestions above.

    Best Regards,

    Waqas Muhammad

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  4. Anonymous
    2019-05-07T03:42:25+00:00

    Hi S.B-rod,

    Thanks for the query.

    You mention that office application files not showing when you right-click in shown recent files, for this issue we test on our side Mac (OS version: Mojave 10.14.2), office version (16.24). When I created/edit a document and saved it. When I reopen the Word, the document shows correctly in recent as soon as they are saved. So firstly, we would like to rule out if it is caused by the inference of third-party software and font. Please start or restart your Mac, then immediately press and hold the Shift key to let your Mac enter in safe mode and check if the issue persists. 

    For more information, please refer to the article Use safe mode to isolate issues with your Mac

    If the safe mode doesn't work for you, you can try to follow the steps in this article  Customize the list of recently used files in Word for Mac

    If the issue still happened, please share us the following information:

    1.The version screenshot of your office (open any office application word/Excel /PowerPoint go to finder> about word > > you can see information there)

    1. Could you provide us a Screenshot of your Mac OS version (open finder go to top left Apple logo corner>about this Mac > you can see information there)

    If you have any further concerns, please feel free to post back, we are happy to assist you.

    Best Regards,

    Waqas Muhammad

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