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Word 2016 wont start due to error message / error code

Anonymous
2019-04-08T23:38:15+00:00

Running Microsoft Office 2016 in Microsoft Windows 10 Home (Version 10.0.17763 Build 17763).

When I click to start Microsoft Word 2016, I get the following error:

I get the same error code (0xc0000142) when trying to start Microsoft Excel 2016 (I haven't tried the other Microsoft Office 2016 programs).

What's happening and how can I get my Microsoft Office 2016 programs to work?

POSTED IN EXCEL ALSO.

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-04-09T17:27:29+00:00

    Hi BobFloyd,

    There is a Microsoft KB for this at https://support.office.com/en-us/article/error-....

    Have you applied all Updates from Microsoft?

    Regards

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  2. Anonymous
    2019-04-08T23:38:55+00:00

    Hello!

    This is an Independent Advisor to help you.!

    I suggest to you disable the office add-ins that sometimes have this effects:

    Try to open Excel in safe mode, to make it, you need open Run and write Excel /safe, and click OK.

    Disable the add-ins: you need to go to file > options > add-ins select COM and uncheck the first add-in checked.

    After it, close Excel and try to opening again the Excel.

    If the issue still, I'll recommend to you to performance an Office repair.

    To Office repair you can follow the steps below.

    Go to Control Panel and open Programs and Features, select the Office and click on Change.

    You will can see 2 way to repair.

    As first way is performer a quick repair because it will take less time.

    If the problem still, you need performer an Online Repair, it will take more time than quick repair.

    Please let me know if the problem continue.

    Regards.
    AC

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  3. Anonymous
    2019-04-11T23:00:22+00:00

    What I ever did to correct the problem resulted in my losing my validation of Office. Since I got it thru my college, where I was an instructor before retiring, I find out I'm no longer allowed to continue using it. Thanks to everyone for trying to help me.

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  4. Anonymous
    2019-04-08T23:46:39+00:00

    Hi,

    I'm Diego Rios, an Independent Advisor willing to help other Microsoft customers.

    You can try the following procedures:

    Try working with the Word Safe mode and check if it helps.

    Hold the windows key + Letter ‘R’ on the keyboard to launch the Run command > Copy and paste the following command line in the open box and click Ok.

    Winword /safe

    If, word works properly do you need to disable add-ins:

    Go into Word

    Click on File menu.

    Click Options.

    Click Add-ins.

    Click on Go button besides Manage: Com-Add-in.

    Check if there are add-ins listed, clear the checkbox to disable them.

    Close the Word and restart it.

    In the link below explain how disable add-in:

    https://support.office.com/en-us/article/view-m...

    If, the procedures above didn't work, I refer to repair Office in the following link for more information:

    Go to Control Panel >> Add and Remove Programs and highlight Microsoft Office. Click on Remove. A menu will pop up allowing you to choose repair or reinstall. Try a Repair Online and verified after repair it fix.

    http://office.microsoft.com/en-us/excel-help/re...

    Please let me know if this helped and works.

    Best Regards,

    Diego R.

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