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Change of currency for subscription

Anonymous
2019-04-29T12:20:53+00:00

I am currently paying subscription in ZAR as I used to live in South Africa. I have now moved to Australia and changed my billing method to an Australian AUD credit card. How do I change my account so that it is now billed to me in AUD? Currently on Exchange Online (Plan 1)

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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  1. Anonymous
    2019-05-08T04:56:43+00:00

    Hi Jennifer

    I understand but I don't need to change my PAYMENT method. That is easy for me to do. I do have the correct payment method/credit card listed.

    However, I need to change the currency that I am BILLED by - I am being billed/charged/invoiced in ZAR (South African Rands), but because I have moved countries (now living in Australia), I NEED TO BE BILLED IN AUD (Australian Dollars).

    I have changed the credit card already to pay in AUD. Please see if you can help me.

    Regards, Cecil

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  2. Anonymous
    2019-04-29T15:34:56+00:00

    Hi CeeEff2264,

    Greetings, about your question, you can update your existing payment information for your Office 365 for Business subscription in the Office 365 Admin Center > Billing > Subscription.

    For more detailed steps, here is an article for your reference: Add, update, or remove a credit card or bank account in Office 365 for business.

    Please feel free to contact us if you have any problems when doing so and provide a screenshoot of the problem you encountered. Besides, we need to collect your tenant information for further help you. Please provide it in the **Private Messag**e to us to protect your privacy.

    Regards,

    Jennifer

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  3. Anonymous
    2019-05-07T10:07:58+00:00

    Hi CeeEff2264,  

    Thanks for getting back to me. Could you please check if you can add a new credit card to your subscription and change the new one as your payment method?

    If you can successfully add the new credit card and set it as your payment method, then you can remove the old one from your subscription.

    Just a kindly reminder, to doing so, you may need to pay some additional fees to the bank.

    Feel free to contact us if you have any further concerns.

    Best regards,

    Jennifer

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  4. Anonymous
    2019-05-07T04:47:45+00:00

    I am currently paying subscription in ZAR as I used to live in South Africa. I have now moved to Australia and changed my billing method to an Australian AUD credit card. How do I change my account so that it is now billed to me in AUD? Currently on Exchange Online (Plan 1)

    It only allows me to change billing method and/or credit card.

    I am now living in Australia and need to be charged in Australian dollars (and NOT anymore in South African Rands)

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  5. Anonymous
    2019-05-01T14:52:04+00:00

    Hi CeeEff2264, 

    Feel free to let me know if you need further suggestions.

    Regards,

    Jennifer

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