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Office 365 installing process stuck at 51%

Anonymous
2019-05-20T03:47:33+00:00

Office 365 installing process stuck at 51%. trying to install it from last week. I have the subscription but not able to install it. Kindly resolve the issue.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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  1. Anonymous
    2019-05-24T09:53:15+00:00

    Dear Waqas,

    As per your instructions i have tried to download it from the wifi and now it is installed and i am using it. May be there is some ristriction on the LAN network...

    Thanks for your suport....

    4 people found this answer helpful.
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  1. Anonymous
    2019-05-23T01:30:19+00:00

    Hi Sachin Sharma,

    Thanks for replying back in our forum.

    To troubleshot for installing Office 365 on window 10, we would like to share with you Microsoft Support and Recovery Assistant for Office 365. It can help you automatically diagnose and fix a range of Outlook problems. You will need to download the application to your local computer, sign in with your work or school account and select the issue you want help with.

    To download and install the tool, click the following link: Download Microsoft Support and Recovery Assistant for Office 365. Once installed, the application will start automatically.

    For more information about the tool, see Automatically diagnose and fix Outlook issues.

    As you mention some other employees also having a same issue, we suggest if possible could you please change internet connection like hotspot and see the outcomes.

    Let us know if you need further help.

    Best Regards,

    Waqas Muhammad

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  1. Anonymous
    2019-05-22T09:04:01+00:00

    Hi Waqas,

    1. Where did you download Office?

    I am installing it from the Office portal, the url is given below,

    https://www.office.com/?auth=2&home=1

    1. Which version is your Office version, 64 or 32 bit?

    32bit

    1. Check if you have installed Office on your computer via control panel.

    No office installed

    1. want to confirm if you install Office via Office 365 Portal.

    Yes, i am installing it from office 365 portal. Earlier it was installed but now not only me there are some other employees as well they are not able to install it.

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  2. Anonymous
    2019-05-22T08:49:57+00:00

    Hi Sachin Sharma,

    Are you able to activate Microsoft 365 for window now? Please share the above information at your convenience.

    Best Regards,

    Waqas Muhammad

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  3. Anonymous
    2019-05-20T05:18:42+00:00

    Hi Sachin Sharma,

    Thanks for posting in our forum.

    File corruption may be one of the possible reasons why the installation of your Office 365 won't go through. To begin troubleshooting the issue, you may refer to this helpful link. This link contains easy steps to troubleshoot the Office 365 set up freezing concern.

    You may also check out the link provided below for more troubleshooting suggestions. This link will show you other possible troubleshooting steps that you can take in order to resolve your concern.

    Office is taking long to install.

    If the issue still exists, could you please provide the following information for further analysis?

    1. Where did you download Office?
    2. Which version is your Office version, 64 or 32 bit?
    3. Check if you have installed Office on your computer via control panel.
    4. want to confirm if you install Office via Office 365 Portal.

    Let us know if you further help.

    Best Regards,

    Waqas Muhammad

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