MICROSOFT OFFICE PROFESSIONAL PLUS 2019

try running this trouble shooting tool:

SaRA- Fix Outlook and Office 365 problems with Microsoft Support and Recovery Assistant for Office 365 – Error during Install / cannot activate

https://diagnostics.outlook.com/#/

This is a Trouble shooting tool specifically for Outlook, with a minor support of Office instal problems

SaRA runs tests to figure out what's wrong. It can fix many problems for you, or it can tell you how to fix them yourself.

Trouble setting up Office

Hi Rohn007,

I did two things to resolve the issue: I uninstalled and reinstalled my Office applications. Then I changed my source of network connection. Thereafter, the updates downloaded successfully. The issue is fully resolved. Thanks for your efforts. 

DOSUNMU

That error code identifies some sort of "network connection" error.  Now, it does not mean that you have no network connection at all, just that there is something about your network connection that OFFICE UPDATE does not "like".  But what that something is, I have not been able to find a specific fix for.

I did find this one generic workaround for that error code

<snip>

In my case, the corporate network of my company does not allow to update Office 365, presumably through firewall settings. Using another internet connection works fine. My company has usually special O365 builds, that update through servers inside the corporate network. I simply used the wrong installation image.

</snip>

Here is a wiki that has collected fixes for all sorts of generic Windows and Office "network connection" errors. Maybe one of these generic fixes will help with your problem

**“Network Connection” / “Network Related” fixes collected all in one place**

This page is a collection of fixes other users have reported that actually worked for them on these specific error codes. Search for your specific error code in this page.

http://answers.microsoft.com/en-us/office/wiki/office\_365hp-office\_install/office-365-install-network-related-problems-and/4d7f4eb0-5e91-4563-ace2-825ee64e0b9a?tm=1443211564751

2017 12 06- Fix network connection issues in Windows 10

https://support.microsoft.com/en-us/help/10741/windows-10-fix-network-connection-issues

If you’re having problems getting connected to a network and can’t get onto the Internet, here are some things you can try in Windows 10.

Fine, in this case, let's check it out this guide, with the following troubleshooting:

1 - Disable add-ins with the easy fix tool

2 - Disable add-ins manually

3 - Repair Office

4 - Uninstall and reinstall Office

5 - Incompatible device drivers

https://support.office.com/en-us/article/i-get-...

Hi DOSUNMUADEMOLA,

I'm Craig, an Independent Advisor and I'll do my best to help you today. Have you tried to "Disable add-ins" from your browser? if your answer is "No" let me know what browser are you using, please.

Please let me know if you need further assistance.

Regards,

Craig.

Standard Disclaimer

Hello Craig, 

In answer to your question I have not disabled the adds-in in my browser. I am using Chrome as my browser. 

Thanks. 

Dosunmu

Hi DOSUNMUADEMOLA,

I'm Craig, an Independent Advisor and I'll do my best to help you today. Have you tried to "Disable add-ins" from your browser? if your answer is "No" let me know what browser are you using, please.

Please let me know if you need further assistance.

Regards,

Craig.

Standard Disclaimer