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Hello
I'm using version 16.28 of Word, and I cannot restart or shutdown the computer to allow the apps updates because Word won't quit, and there's no Force Quit option.
Can anyone give me some light on this?
Thanks!
JTous
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
You can get to Force-Quit by using the keyboard shortcut Option-Command-Escape in addition to finding it on the Apple menu.
Answer accepted by question author
Hello JTOUS,
Thank you for trusting us by participating with your questions.
My Name is Andy, I am an Independent Advisor and it will be a pleasure to help you today.
I hope you are well, in response to your question I suggest that you try to close it from the Task Manager, if it is not possible to restart the computer manually.
I hope you solve your inconvenience as soon as possible. Any other questions here I will be to help you.
I wish you a fabulous day!
Greetings.
Andy.
Hello JTOUS,
Thank you for trusting us by participating with your questions.
My Name is Andy, I am an Independent Advisor and it will be a pleasure to help you today.
I hope you are well, in response to your question I suggest that you try to close it from the Task Manager, if it is not possible to restart the computer manually.
I hope you solve your inconvenience as soon as possible. Any other questions here I will be to help you.
I wish you a fabulous day!
Greetings.
Andy.
Thank you, Andy
I forgot to state that I’m using Word for Mac, so Task Manager is not an option. But, thanks to your suggestion to restart manually I kept searching how to do it without having to remove the battery from the MacBook, and finally found the Force Quit feature and solved the problem. The macOS Mojave operating system has this feature in a different place than in the macOS Sierra that my old MacBook had.
I found that the Force Quit option in MacOS Mojave is only available in the pull-down Menu under the Apple icon. Formerly, Quit and Force Quit where both available upon right-clicking the application icon.
I really appreciate your time caring to help me with this
Thanks again, and blessings to you!
Jesse