Hi
I do not have a Mac and am writing from my experiences with the Windows version. That version is similar, but the two are not the same. While I've used Word on a Mac, that was a long time ago. Nevertheless, I hope that I can be of some help.
The commands you cite are not simply to remove hiperlinks. They are to unlink or freeze fields. A hyperlink is a field so it should be working.
Here are the keyboard shortcuts for dealing with fields:
http://www.addbalance.com/usersguide/fields.htm...
On many computers the function keys have been hijacked by the BIOS, in which case a Fn key has to be added to the mix.
This link is to a page on my website. It is safe. I am providing it because I think it contains information that will help you. However, as an Independent Advisor I am required to add the following when posting here with a link to any non-Microsoft site, even my own site:
Required Notice: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
Here is the support page on keyboard shortcuts:
https://support.office.com/en-us/article/keyboa...
This forum is a user-to-user support forum. I am a fellow user.
I hope this information helps.
Please let me know if you have any more questions or require further help.
You can ask for more help by replying to this post (Reply button below).
Regards