A family of Microsoft word processing software products for creating web, email, and print documents.
Hi David,
From your description, the color of footer with hyperlink remains as blue color after your try to change the color. Based on my test in Word for Mac 16.28 (19081202)version, if you insert a footer with hyperlink then it would automatically turn into blue.
If you want to change the color of the footer with the hyperlink to other colors, you can go the Ribbon bar above and change from font color by selecting the context. Then the color should be changed. This should be a normal behavior.
If you tried the steps above, and the color of the footer remain as blue, please provide the following information to us.
1: The screenshot of the Word version. You can Open Word Application > Word > About Microsoft Word to find it.
2: Try creating an entirely new document and insert a new foot with hyperlink to determine whether the issue is caused by the client or the document.
3: If it is convenient, please share the problematic file with us as CharlesKenyon IA suggested. Share OneDrive files and folders
Notes*: To protect your information, please remove any private information before you share the screenshots/file with us. Thank you.*
Best regards,
Dihao