Share via

"We were unable to detect the required version of Microsoft Office"

Anonymous
2019-10-20T07:00:19+00:00

Office 365 and Gmetrix have been installed on my laptop but when I resumed a test, it showed "we were unable to detect the required version of Microsoft Office". What can I do to solve that???

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

1 answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. DaveM121 881.2K Reputation points Independent Advisor
    2019-10-20T07:06:08+00:00

    Hi Hải

    Gmetrix requires that a compatible Microsoft Office PrimeryInterop assembly is installed for the version of Microsoft Office you are using, those can be downloaded and installed from the Gmetrix website

    There are a lot of posts on the Gmetrix forums about this and they mainly say you need to match the version of Gmetrix to your Office version . . .

    The best option is to contact Gmetrix and ask them where to download that from . . .

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments