Share via

Can't add check list to a Planner task in Teams

Anonymous
2019-11-15T13:58:45+00:00

I can't add a checklist item to a task in Planner inside of Teams

I've seen this question asked and there is never an answer other than describing how it is supposed to work.

What I do:

  • Open a task in the desktop or web version of teams (this is a task that I created)
  • scroll down to Checklist
  • click Add an item (which on my screen is a circle, not a square)

I see a check display in the circle when my mouse hovers. The check disappears when I move the mouse away. No task is ever created and I can't type the task description because no task is ever created.

I could make a video of this but the above is simple to follow and understand.

I can't tell you what version of Teams I'm using because there is no user interface control to display the version that I'm using. Does Microsoft follow it's own design standards? (Rhetorical, no need to answer that as the answer is obviously "No.")

C:\Users\MyUserNameHere\AppData\Local\Microsoft\Teams\packages\RELEASES says this:

8BA80AD5C64C08ABF15125E9179E7A1FBAA66187 Teams-1.2.00.27559-full.nupkg 96678510

Microsoft 365 and Office | Install, redeem, activate | For home | Other

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

  1. Anonymous
    2019-11-15T16:41:06+00:00

    Hi Dplaut,

    First of all, thanks for the detailed steps. This is always very helpful for troubleshooting and saves a lot of time.

    Regarding the tasks and check list options, I have to be honest, this took me a time to figure out how it works.

    Basically, this is the space to add items, the checklist itself and not a check box for activating Checklist feature. To make the checkbox active, you first have to create an item. In order to do that, click next to the check box to activate the field and write a name of the item. After naming, click Enter and the checkbox will become active.

    Now you can add new items and check/ uncheck items you have already added.

    I hope this helps. Please let me know if you have more questions.

    Best regards,

    Nemanja

    20+ people found this answer helpful.
    0 comments

1 additional answer

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2019-11-19T09:25:13+00:00

    Hi Dplaut, 

    If you have further questions, I'll be happy to help.

    Best regards,

    Nemanja

    1 person found this answer helpful.
    0 comments