AADSTS500082: SAML assertion is not present in the token

They told me to contact the IT administrator

Hi Allen,

Please firstly make sure you enter the correct username and password when logging your account and try again.

Also, try clearing the browser's caches and use the browser's InPrivate mode to see if you can successfully sign in your account. Please also use a different browser to log on and check the result.

If you still cannot sign in, please confirm with other students in your school to see if they also have the same issue.

Hello Allen,

I advise you speak with Customer Support; https://support.microsoft.com/en-us/contactus/ hopefully they should be able to assist you.

Let me know if this helps.

That is a big problem. I can't contact with them :(

Hello Allen.

Thank you for trusting us by participating with your questions.

I am an Independent Advisor and it will be a pleasure to help you today.

In response to your question, the error you are experiencing is likely to be related to SSO (Single Sign On) sign-in. I recommend you contact your IT administrator for assistance.

I hope you solve your inconvenience as soon as possible. Any other questions here I will be able to help you.

I wish you a fabulous day!

Greetings.