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Word - Equation editor - Mac

Anonymous
2019-12-07T15:59:16+00:00

I'm working with a

APPLE iMac 21.5" MMQA2T/A 2017

After updating operating system to Catalina (version 10.15.1) I cannot see old files with mathematical formulas in Word. Why?

I work as math's teacher and I have a database of file with test and other, so for me is important to solve this problem.

At this time, with Word (version 16.31), I can create e read new file with formulas but I can't read the older.

Note that the I can read the old file (doc or docx) without any problem with the old Apple imac 21.5"

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-12-18T18:53:16+00:00

    MB, thanks for the screen shot. I'm with Wiris, makers of MathType. As you know, and others have correctly pointed out, MathType does not yet work with Catalina. What hasn't been said is that this applies only to editing equations. You should still be able to view equations created in documents under a pre-Catalina OS.

    Before proceeding, if Word is open, close it now.

    The main font MathType uses for displaying many symbols is the MT Extra font. Since you upgraded your OS from an earlier version to Catalina, you probably already have this font. Still, I'd like you to try reinstalling it. If you have a MathType folder in your Applications folder, go to MathType > Fonts > TrueType. Find the file MT Extra.dfont, and double-click it. (Note: Don't be confused by the similarly-named font Mt Extra Tiger.ttf. Reinstalling that one won't help at all.) After you double-click, it will open in Font Book, and you should see an "Install Font" button in the lower right corner of the pop-up window. Click that to install it. After a few seconds, you'll see it in Font Book under the User fonts. (If you don't have MathType in your Applications folder, I have a copy of MT Extra for Mac on my Dropbox: https://www.dropbox.com/s/anjqrhjhk6jahi8/MT%20Extra.dfont?dl=0. Hopefully that link will show up here.)

    Now re-open Word and see if you can at least read the equations.

    Note, for creating new equations, there is a MathType add-in, which you'll find if you go to the Insert tab in Word, and under "Get Add-ins" you can search for MathType and add it. Once added, it will appear on Word's Insert tab. This is a different interface than the MathType interface you're used to. It will not edit old MathType equations, but you can create new ones. New equations you create with this add-in will be in the OMML format, which is the same format Word's equation editor uses.

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  1. Jim G 134K Reputation points MVP Volunteer Moderator
    2019-12-09T17:51:44+00:00

    You may have lost the special fonts required for the Equation Editor.

    The old equation editor was from MathType. You can download the free trial and it will install the fonts you need for the older equation editor.

    Design Science: MathType - Equation Editor

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  2. Anonymous
    2019-12-09T02:07:43+00:00

    Hi MarioItaly1235,

    Sorry to hear that.

    I would like to give you some suggestions as below:

    1. Check whether you can see the mathematical formulas after uploading these documents to OneDrive and open them from Word Online.
    2. Check whether the issue persists after you send some affected documents to your colleagues or friends, then we can confirm whether the issue is caused by the macOS or the document itself.

    Besides, could you tell us what content you can see after opening the documents? Just blank or some square boxes? Besides, it may help if you can upload a screenshot to show the abnormal behavior.

    Wait for feedback from you:).

    Regards,

    YS

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  3. Anonymous
    2019-12-07T16:47:51+00:00

    I found a thread that you may check out and apply the provided suggestions. It's on the official link below.

    https://answers.microsoft.com/en-us/office/foru...

    I hope this helps. Just feel free to let me know if you need further assistance.

    Best Regards,

    Emmie Lou

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  4. Anonymous
    2019-12-07T16:32:15+00:00

    Greetings to you, teacher!

    Thanks for reaching out.

    I'm Emmie Lou, an independent advisor who is happy to help you in solving your problem.

    May you please send me the screenshot of your problem? This would help me assist you better.

    Just feel free to let me know if you need further assistance.

    Best Regards,

    Emmie Lou

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