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Office365 OneDrive file count limit?

Anonymous
2019-10-15T01:30:30+00:00

I am an Office 365 Personal subscriber. Is there an individual file size, or file count, limit for One Drive? I have > 600,000 files, under 65GB total (I should have 1TB max), and One Drive chokes constantly.

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Craig Long 17,965 Reputation points
    2019-10-15T04:44:19+00:00

    I believe the max file size is 20GB. 

    Do you get any error messages at onedrive.live.com?  Does OneDrive always just say something like "processing changes" with no list of the files currently being processed?  If so I find that it's one or two files that can't be synced and that causes the whole process to bog down.  It could be a name conflict between two files.  So if you could possibly locate these files and remove them or rename them then that might help.

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  2. Anonymous
    2019-10-15T03:49:50+00:00

    Thanks Anna, 

    This is a fresh install of Window 10 home on brand new laptop, and is a similar problem I've seen in past installations on other computers.

    Aside from file count, what about technical limitations with file name length. Is there any limit (255 character) or otherwise? Aside, from allowed characters that is. The combination of folder name/child folders/spaces/etc.. ?

    Thanks for trying to help.

    Mike

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  3. Anonymous
    2019-10-15T15:19:05+00:00

    Hello Mike,

    As long as the entire path, including the file name, contains fewer than 400 characters for OneDrive because if you exceed on that, you will encounter an error. Even if this is the case, it would be better to have lesser folders to pull your files.

    For better OneDrive experience, it is recommended to use the latest version of internet browser and you may refer to this link for additional system requirements for OneDrive: https://support.office.com/en-us/article/onedri...

    Best Regards,

    Anna

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  4. Anonymous
    2019-10-15T03:27:13+00:00

    Hi Mike,

    I'm Anna, an Independent Advisor trying to help.

    If you have 1TB, that is equivalent to 1,000GB. The limit is not related to the number of files you have but to the total file size you have saved on your OneDrive.

    Try to update your OneDrive, please refer to this link for steps (under Hints and Tips > Update to the latest version of OneDrive)

    https://support.office.com/en-us/article/fixes-...

    I hope this helps you.

    Best Regards,

    Anna

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