Share via

My document file is corrupted with asian text

Anonymous
2019-12-29T01:24:34+00:00

Hi,

I am very desperate because I think one of my documents, which is now full of Asian text, is corrupted. I just found this out, and I tried almost every free recovery tool possible, including the Microsoft Word data recovery feature.  But nothing worked. Also, I am prompted to a dialog box titled "Convert File" Is all lost (literally) or is there something else I can do?

Sincerely,

Jay Burch

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

12 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Suzanne S Barnhill 277.7K Reputation points MVP Volunteer Moderator
    2019-12-29T20:05:29+00:00

    Indeed, if this is a Word file that has been encrypted with a password, the only way it can be opened is by Word, using the password.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Suzanne S Barnhill 277.7K Reputation points MVP Volunteer Moderator
    2019-12-29T15:02:34+00:00

    A single screen shot would have sufficed. That's not "Asian text"; that's just flat-out corruption or at least failure to interpret a binary file. Is this a .doc or .docx file? If the latter, it's possible you can recover the text by unzipping the XML file.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2019-12-29T14:22:26+00:00

    It's going to be very tedious to process, but here goes nothing.

    Thank you,

    Jay Burch

    Was this answer helpful?

    0 comments
  4. Suzanne S Barnhill 277.7K Reputation points MVP Volunteer Moderator
    2019-12-29T13:30:08+00:00

    Can you provide a screen shot of the corrupted document? How is it corrupted with "Asian text"?

    Was this answer helpful?

    0 comments
  5. Anonymous
    2019-12-29T02:17:44+00:00

    Hi Jay Burch,

    You can try some third party options shown in this link.

    https://www.google.com.sg/amp/s/helpdeskgeek.co...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Also refer
    https://docs.microsoft.com/en-us/office/trouble...

    Was this answer helpful?

    0 comments