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Has anyone solved OneDrive Error code 6?? I cannot access any files (Win 10)

Anonymous
2020-03-25T21:02:56+00:00

i try to sign on to OneDrive online and eventually i get error code 6. On two different computers.

I cannot get in through the app - says can't open this file. Make sure onedrive is running on your PC and try again.  HELP   PLEASE 

I saw that the problem had occurred to others but did not see any solutions or resolutions.

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2020-03-25T21:39:30+00:00

    Dear DreamFarm,

    Thanks for participating in the Microsoft Community. I'm an Independent Advisor and I'll help you.

    Well, basically, Microsoft says that the error is related to the internet connection or a temporary service degradation from Microsoft servers, and they recommend this troubleshooting for Error Code 6:

    Error Code 6 means a timeout error has occurred. We recommend restarting your computer or smart phone.

    Please try the solutions below before contacting support:

    1-Check the internet connectivity on the device where OneDrive isn’t working.

    2-Check the status of Microsoft Office Online Services at the Service Health portal.

    3-Restart your computer or smart phone.

    Can you access other Microsoft services with your Microsoft account, such as Outlook.com or people.live.com? If you can, it may be a temporary problem with OneDrive. If you cannot, it could be account related, or a wider issue.

    https://support.office.com/en-us/article/what-d...

    I think the error will not persist long time.

    Do not hesitate to ask if you need more information.

    I hope it has been useful to you.

    Regards,

    Renzo.

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  1. Anonymous
    2020-03-25T22:55:06+00:00

    Great. You are welcome.

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  2. Anonymous
    2020-03-25T21:53:18+00:00

    I think Microsoft was down for a period. It is working now. 

    Thanks!!

    i had internet connection and had  restarted several times. (Just FYI)

    Whew

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