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Office 365 Business Premium - functional email addresses

Anonymous
2020-03-19T21:17:35+00:00

Hi,

thinking about getting an Office 365 business premium account for some work activities.  It is only me in the organisation but I have a number of email addresses, eg enquiries@email, accounts@email etc - and on my email client these show up as separate email accounts.  This is essential for me so that I can keep the activities separate.  I also have my own domain that I would look to transfer.

In the O365 business premium version, can I create these extra mailboxes under my single O365 account or do I have to buy user licences for each of them?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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Anonymous
2020-03-24T08:09:30+00:00

Hi Kerr,

Thank you very much for your confirmation. This is much clearer. The short answer for your questions is yes, you can. Here are the reasons:

  1. If you want to have your main account and your additional accounts on the same domain.

Generally, one domain can only be verified at one place (because one domain is treated as one “organization”, emails under one domain is “internal email”). If you have mailboxes with the same domain at two places, you need to set up connectors. Connectors is used to enable mail flow between Office 365 and any email server that you have in your on-premises organization (also known as on-premises email servers). Here for your reference: 

Configure mail flow using connectors in Office 365

  1. Mix BP account and BE account in the same organization.

Of course you can. Just go to the purchase page in Office 365 admin center add the plan from the lists of plans that you want, then assign it to a user. If you wanted you could use every plan with two or three people only on each plan.

For more information about it, you can refer to: https://products.office.com/en-sg/business/microsoft-office-365-frequently-asked-questions

I hope this can help. Please feel free to let me know if you have any further concerns.

Best Regards,

Sylvie

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  1. Anonymous
    2020-03-23T09:51:17+00:00

    Hi Sylvia,

    Thanks for getting back to me.  Aliases won't work as I want to have multiple email accounts each of which can send/receive mail in its own right but they will be functional email accounts which only I will use. I want to be able to add extra such email accounts as necessary. However, none of these extra email accounts will be 'people' and won't require any other products.  This is something that I can do easily with my current hosting and there is no limit to the number of mailboxes I can setup.

    Could I have my main email as Outlook and have other domain emails going to my current provider?

    kind regards

    Kerr

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  2. Anonymous
    2020-03-23T08:46:27+00:00

    Hi KerrGardiner,

    Do you mean that you want to use those mailboxes as your “email addresses" to receive or send emails? No matter who emails you, it will be you who receive this email.

    You can try email aliases to see if it can meet your requirement. You can use multiple email addresses to receive email, but aliases cannot send email. Meanwhile, on your email client these won’t show up as separate email accounts, there is always only one account when you add it to email client. For more information about email alias in Office 365, you can refer to: Add or remove a user's email alias

    Best Regards,

    Sylvie

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  3. Anonymous
    2020-03-20T09:57:11+00:00

    Hi Sylvia,

    thanks for the reply.  They will not be extra users - they will all be me using different email addresses so clearly I don't want to be buying additional licences,

    regards

    Kerr

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  4. Anonymous
    2020-03-20T08:57:23+00:00

    Hi KerrGardiner,

    Each of users in your organization need a license to use Office 365 services. Therefore, if you want all your extra users use Office 365 Business premium, you need to purchase licenses for each of users you need to create. Otherwise, they won’t be able to sign up Office 365, neither have mailboxes. 

    If you only want to add them as “guest” in Office 365 (they already have an valid licenses), you can add them as a mail user or a mail contact into your organization. For more information about this, you can refer to the following article:

    Manage mail users

    Manage mail contacts

    Regards,

    Sylvie

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