Detecting the presence of a question in a string of text?

Richard Kerridge 1 Reputation point
2022-11-03T15:34:52.157+00:00

Hi folks - I'm brand new to cognitive services in Azure and want to know if there is a service I can use to analyze text and detect if that text contains a question or not. The context is that I want to survey users at the end of an event and, if they ask a question in the comments section, I want to detect that automatically so that I can flag/route it to someone to answer as needed. So, I don't need Q&A services I think but I couldn't find a service that might do this. I'd be grateful for any pointers...

Cheers,

Richard

Azure AI services
Azure AI services
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  1. romungi-MSFT 48,911 Reputation points Microsoft Employee Moderator
    2022-11-04T07:00:45.593+00:00

    @Richard Kerridge The most appropriate service for your scenario would be to use the language services' Summarization(preview) feature with conversation summarization. This should provide a summary of your customers comment along with any question as an issue in the summary aspect. Although, the exact scenario of extracting text from comment by calling the API is not directly possible this feature should help to get the context and provide the required questions from text. If the comments are long or comments from different customers are appended, you can use document summarization instead.

    This feature is still in preview and you need to submit a request to the service team to gain access. The regions and languages are also limited as mentioned in this documentation.

    If an answer is helpful, please click on 130616-image.png or upvote 130671-image.png which might help other community members reading this thread.

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