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Hi guys! I'm searching for a solution to a problem I recently discovered. As the subject suggests, when I click the Design tab in Word 365, some errors show up like:
"The last time you opened 'Word2013BW.dotx', it caused a serious error. Do you still want to open it?"
"The last time you opened 'BWClassic.dotx', it caused a serious error. Do you still want to open it?"
"The last time you opened 'Casual.dotx', it caused a serious error. Do you still want to open it?"
Hitting either Yes, No or Cancel results in Word totally blocking and all I can do is force it to close.
Every other tab in Word works fine.
Any help would be greatly appreciated!
Update: found these files in a folder which can be seen in the photo.
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
Hi! Apparently a good night sleep for my laptop after choosing the Repair option for the Office I mentioned above did the thing. :D At least for now the problem is gone.
P.S. The Office is named to be 365, don't know if there are any mobile apps. :D
Sorry. I realized after posting that those would not work. That is why I edited the post.
The files you list are installation files.
Try running an online repair of Office.
Those files are what Microsoft calls \[Quick\] Style Sets.
Try running an online repair of Office.
On Windows 10 I found the Apps & Features menu, selected "Office", then Advanced Options and then Repair. I couldn't find an "Online repair" button. Clicking the Repair button didn't help.
The first advice with six steps didn't do anything unfortunately.
Can you please add details about this: "If that eliminates the problem, look for the style set you wanted to use in your locker and move it into the Quick Styles folder." because I'm not sure I understand what to do.