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Cannot copy from Outlook 365 Excel or Google Sheets to Outlook 365 email

Anonymous
2020-04-03T10:53:27+00:00

Good morning, 

Unfortunately the "copy and paste" option for Excel and Google Sheets have stopped working and instead of pasting the Excel/Sheets table, it only pastes the data.

The "paste as is" no longer working and I now need to copy and paste data from Excel/Sheets to my Numbers program on my Mac and then copy and paste it to the email. 

What is even more strange is that I can copy a table from Sheets or Excel and paste it to Microsoft Teams or Word without it giving me any issues. 

I would have to imagine that there has been an Outlook update with a glitch because I have also tried changing to Microsoft Edge where it continues to give me the same problem.

Screenshot of Excel Information that needs to be copied:

Pasting to an Outlook Email with no result:

 

The result of a paste when the "Paste as is" doesn't work:

This is what happens if I copy and paste the same information to a Teams chat with a colleague:

The information is pasted correctly and keeps the table the same as the original copy. 

If I want the same result for an email, I have to copy the information first to Numbers:

And then paste it to the email:

I have spoken with the IT Team at my company but there are unable to guess what the problem is and suggested contacting Microsoft directly. 

I would say that it has only been this way, maybe for a week or less but it is annoying to have to work this way adds considerable time to what used to be a routine copy and paste procedure. My colleagues have reported having the same problem as well.

I look forward to your feedback on the matter and kind regards.

[PII is masked by Hugo Liang MSFT Support]

Microsoft 365 and Office | Excel | For home | Windows

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  1. Anonymous
    2020-04-07T20:09:09+00:00

    I'm encountering the same issue. Whether it's a copy-paste from Google Sheets or Excel, it's just not adding anything to the Browser version of Outlook. Like yourself Eddy, there is specific information that I extract that will go to specific clients, and so sharing files is not a viable option. I've hidden cells that aren't needed and saved the file as a PDF to send out, but this isn't an efficient way of doing things.

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  2. Anonymous
    2020-04-22T17:35:52+00:00

    I just discovered this issue today, and have a similar use case as the others in this thread, though I am copying from Google Sheets to Outlook365 email.

    I am on a chromebook, so a different browser is not an option.  It appears we need to report the bug to Google / Chrome team.

    That aside, I found a work around.  I copied the cells from the worksheet into a google document, and then copied that table and pasted it into the Outlook365 email.  This worked.

    Thanks MS team for working with the users to identify the bug.

    Johnny

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  3. Anonymous
    2020-04-21T18:39:56+00:00

    Hi Ahmed,

    I just tested with this problem with the Safari browser.

    You may need to repeat multiple time to get it work.

    Such as, copy, paste, select contents and right-click, etc.

    Hope this helps.

    Best Regards,

    Hugo

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  4. Anonymous
    2020-04-17T18:33:35+00:00

    Good morning, 

    Unfortunately the "copy and paste" option for Excel and Google Sheets have stopped working and instead of pasting the Excel/Sheets table, it only pastes the data.

    The "paste as is" no longer working and I now need to copy and paste data from Excel/Sheets to my Numbers program on my Mac and then copy and paste it to the email. 

    What is even more strange is that I can copy a table from Sheets or Excel and paste it to Microsoft Teams or Word without it giving me any issues. 

    I would have to imagine that there has been an Outlook update with a glitch because I have also tried changing to Microsoft Edge where it continues to give me the same problem.

    Screenshot of Excel Information that needs to be copied:

    Pasting to an Outlook Email with no result:

     

    The result of a paste when the "Paste as is" doesn't work:

    This is what happens if I copy and paste the same information to a Teams chat with a colleague:

    The information is pasted correctly and keeps the table the same as the original copy. 

    If I want the same result for an email, I have to copy the information first to Numbers:

    And then paste it to the email:

    I have spoken with the IT Team at my company but there are unable to guess what the problem is and suggested contacting Microsoft directly. 

    I would say that it has only been this way, maybe for a week or less but it is annoying to have to work this way adds considerable time to what used to be a routine copy and paste procedure. My colleagues have reported having the same problem as well.

    I look forward to your feedback on the matter and kind regards.

    [PII is masked by Hugo Liang MSFT Support]

    excel won"t open

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  5. Anonymous
    2020-04-16T05:46:12+00:00

    Hi Eddy,

    Really appreciate your feedback and understanding.

    Today I updated Google Chrome from 80.0.3987.163(Official Build) (64-bit) to the latest 81.0.4044.113(Official Build) (64-bit) and reproduced this issue. Only text can be pasted whatever using the Paste text (T) option or using the Paste as is (P) option.

    I also tested with the latest 13.1 (15609.1.20.111.8) version of Safari but cannot reproduce this issue, it seems this issue is specific to the latest Chrome browser. You may have a try and check the outcomes.

    Have a nice day. :)

    Best Regards,

    Hugo

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