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Incorrect display name in Word

Anonymous
2020-04-23T07:58:13+00:00

When I am signed into my microsoft account in Word, my name shows as "Microsoft Account" and not my name. When I track changes it shows the author as "Microsoft Account" even though my name is shown as the author when I go into the "track changes options". I am also shown as "Microsoft Account" in the top right corner of Word. 

When I sign into my microsoft account in chrome, my name is displayed correctly. Please advise how I get it to display my name in Word when I am signed in.

Please note: When I am not signed into my microsoft account in Word, when I track changes in a document my correct name is shown as the author.

Microsoft 365 and Office | Word | For home | Windows

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Suzanne S Barnhill 277.7K Reputation points MVP Volunteer Moderator
2020-04-23T12:24:58+00:00

Check File | Options | General to see what name is entered as the User Name. If it is correct, check the box for "Always use these values..."

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  1. Anonymous
    2020-04-24T14:02:53+00:00

    Thank you! It's working now.

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