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Track changes breaks hyperlinks in Word

Anonymous
2020-05-21T07:05:51+00:00

My team has been having issues with track changes for a while and I was finally able to replicate it in one of my documents today.

When they edit a hyperlink in track changes, and then accept all the changes, the link text often breaks.

To replicate:

  1. Create a hyperlink
  2. Enable track changes
  3. Edit the hyperlink text by right clicking on the link and clicking Edit Hyperlink
    1. Or sometimes simply editing the text directly within the hyperlink causes the issues
  4. Accept the change or Accept All Changes

The link text will often disappear and simply become a line of text with the link:

{HYPERLINK: "https://www.dcccd.edu"}

Is this a bug or are we doing something wrong?

Figure 1: A screenshot of 4 links with changes to them.

Figure 2: A screenshot of changes applied and text that now says {HYPERLINK "http://www.dcccd.edu/"} in place of the original link.

We're running Office 365 Pro.

Microsoft 365 and Office | Word | For home | Windows

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Answer accepted by question author

Stefan Blom 342.7K Reputation points MVP Volunteer Moderator
2020-05-21T08:59:33+00:00

What you are seeing is an example of a field code:

Press Alt+F9 to hide field codes and redisplay field results. (On some keyboards, you will have to press Alt+Fn+F9.)

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  1. Anonymous
    2020-05-25T10:18:49+00:00

    Hi Jonathan,

    Have you seen Stefan’s reply? If you have any concerns, please feel free and come back to share with us.

    Regards,

    George

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