Microsoft Security | Intune | Configuration Manager | Other
Other Configuration Manager-related features and issues
No problem Alex, I will look into your recommendation and provide you feedback.
Client Inactivity with MEMCM
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 51%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
Milton Dorrielan
136
Reputation points
There a few machines within the MEMCM environment where ConfigMgr Client is recognized within MEMCM environment but it showing inactivity status under Client status within Monitoring Workspace. Site and services and Boundary group with distribution point setup for these Windows Clients seem to be correct. Also, I attempted to repair and reinstall ConfigMgr client locally on machines. Issue is still showing. Also, attempted to do a Client Push to reinstalling ConfigMgr client within MEMCM environment to machines with inactivity issues. Issue is still existed. Is there any other recommendations or feedback that can be provided.
Microsoft Security | Intune | Configuration Manager | Other
Answer accepted by question author
Answer accepted by question author
-
Milton Dorrielan 136 Reputation points
2020-10-01T19:15:22.24+00:00 -
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 66%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
AlexZhu-MSFT 6,596 Reputation points Moderator2020-10-07T00:08:15.663+00:00 It seems there is no update for a couple of days. May we know the current status of the problem? Is there any other assistance we can provide?
Regards,
Alex Zhu
-
Milton Dorrielan 136 Reputation points
2020-10-12T18:02:07.943+00:00 Alex,
I did check the CcmNotificationAgent.log on some of the machines were in inactivity status in the network environment I'm working with. The status of CcmNotificationAgent.log looked normal. What I ended up doing was going into the machines with the inactivity status, going into Control Panel, then Configuration Manager, then in the Action Tabs, I ran all the cycles. After about 10 to 15 minutes, those same computers are now showing active in Client Status with Monitoring Workspace. But I have another issue, even with those computers that are in that status. Prior deployments delivered to those computers that were in inactivity status but are now active still having issues with waiting in content status, Is there a way I can force these prior deployments of active status receive software deployments to these newly SCCM client active machines?
Sign in to comment -
3 additional answers
Sort by: Most helpful
-
AlexZhu-MSFT 6,596 Reputation points Moderator
2020-10-01T07:25:36.72+00:00 Hi,
Sorry for missing this thread as the tag prefix has changed from "me-cm-" to "mem-cm-".
We may check CcmNotificationAgent.log, for normal status, every 15 minitues, we will see "Sucessfully sent keep-alive message." as shown below. If the agent is inactive, we may see if there is any error information is this log.
Hope the above information helps.
Alex Zhu
If the response is helpful, please click "Accept Answer" and upvote it.
-
Milton Dorrielan 136 Reputation points
2020-09-28T19:05:52.81+00:00 Nick,
I checked certain log files on the client and SCCM server side. I did not see any alarming messages from the logs. Thank you for the response though.
-
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 66%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
NickH 3,526 Reputation points Volunteer Moderator2020-09-27T22:04:50.337+00:00 Have you reviewed the ccmmessaging.log and clientlocation.log and locationservices.log on the client to see if there are any issues with communication or assinging to a site?