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How do customers ensure that Microsoft deletes all customer data from the cloud after a paid subscription ends or is terminated ?

Anonymous
2020-06-05T06:01:30+00:00

How do customers ensure that Microsoft deletes all customer data from the cloud after a paid subscription ends or is terminated ?

https://docs.microsoft.com/en-us/office365/enterprise/office-365-data-retention-deletion-and-destruction-overview

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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Anonymous
2020-06-05T09:25:48+00:00

Hi OrawanOr,

Customer’s data is deleted once the tenant is completely deleted.

If your subscription expires, it goes through the following stages: Expired / Disabled / Deprovisioned. The Expired stage starts immediately after the subscription has reached its end date.

If you cancel your subscription before its term end date, the subscription skips the expired state and moves directly into the disabled state, which is 90 days for most subscriptions, in most countries and regions.  Any customer data that you leave behind may be deleted after 90 days and will be deleted no later than180 days after cancellation.

To know more, see What happens to my data and access when my Microsoft 365 for business subscription ends?

If you want your subscription data to be deleted before the typical Disabled period is over, you can close your account.

Let me know if you need any help. Have a nice day and stay safe.

Regards,

Neha

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  1. Anonymous
    2020-06-14T02:23:31+00:00

    Are there any email notification to customers who can use this e-mail in legal terms to ensure that Microsoft really delete and destroy their data ?

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  2. Anonymous
    2020-06-13T17:00:56+00:00

    Hi OrawanOr,

    Microsoft does not store any data once the account is deleted. If you have doubts, you can delete your data before your account is disabled or deleted.

    Regards,

    Neha

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  3. Anonymous
    2020-06-12T10:21:14+00:00

    How does Microsoft guarantee / confirm customers that Microsoft really deletes and destroys all customer data after Deprovisioned period ?

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  4. Anonymous
    2020-06-06T09:46:02+00:00

    Hi OrawanOr,

    Did you check above reply? Please update us when you have time.

    Regards,

    Neha

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