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OneDrive reset

Anonymous
2020-06-12T22:55:50+00:00

I have tried running:   %localappdata%\Microsoft*OneDrive**onedrive*.exe /reset

No luck.  I try to reinstall OneDrive but am told I need to uninstall OneDrive before I can rein stall OneDrive.

Also, I have no OneDrive icon

Any suggestions?

Thanks, Jim

Microsoft 365 and Office | OneDrive | For home | Windows

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  1. Anonymous
    2020-06-13T22:38:50+00:00

    well, probably your Onedrive is inside to Office pack, so try to repair your Office installation; Control Panel\All Control Panel Items\Programs and Features, then find Office, right-click over it, click on "Change" then Repair.

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  2. Anonymous
    2020-06-13T22:34:45+00:00

    Then when I go to install new version I get

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  3. Anonymous
    2020-06-13T18:42:41+00:00

    I have uninstalled OneDrive from the Control panel Apps uninstall window

    I have removed OneDrive from the registry using Regedit

    I have reentered my OneDrive credentials

    I still do not have a OneDrive icon

    I have downloaded OneDrive.exe Production Ring version: 20.064.0329.0008

    When I go to install it I get the message that it is already installed and to uninstall it first.

    Any suggestions?  Thanks in advance for your help.

    Jim

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  4. Anonymous
    2020-06-12T23:46:50+00:00

    Dear Jim,

    You could re-install Onedrive client in this way;

    Do you know how work with the "Regedit"?

    So, with the keys combinations (Windows + R), you'll open the "Run" windows, then type: regedit

    We need to find Onedrive folder and delete.

    you will find it in this path:

    HKEY_CURRENT_USER\Software\Microsoft\

    Expand Microsoft folder click on the "arrow", inside you'll see the Onedrive folder, click with "Right-Click" over Onedrive folder and delete all.

    This process only remove Onedrive configuration, the data will be fine.

    After, uninstall Onedrive from Control Panel and re-install again with the file that you'll download in this official Microsoft Support:

    https://support.office.com/en-us/article/onedri...

    Download the last Production Ring version: 20.064.0329.0008 and install it.

    Finally, It is possible that you need to put your credentials again, then when you select the folder location for Onedrive (use default folder), maybe will appears a message that says "This folder already has information/data", so, in the same way, select that location and accept.

    Regards,

    Renzo.

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  5. Anonymous
    2020-06-13T20:06:00+00:00

    Try to remove manually, so, with combination keys (Win Logo + R), type:

    %localappdata%\Microsoft\Onedrive

    Delete all content inside folder.

    And go to:

    C:\Program Files (x86)\Microsoft OneDrive\

    Delete all content, if you are not able to remove some files, you have to stop the process before, so, right-click over Windows Toolbar > Task Manager, then find Onedrive, right-click over it and click on "End Task", then remove it.

    Finally, continue with process in first reply.

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